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Overview of Hotel Pullman ZamZam Makkah

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Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Hotel Pullman ZamZam Makkah

5 out of 5

3.7/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationKing Fahad Gate3 min walk
    Popular LocationWell of Zamzam5 min walk
    Popular LocationAbraj Al-Bait Towers6 min walk

Choose dates to view prices

  • Classic Room, 2 Twin Beds, City View

    3.9/5 guest room rating

    Room amenities

    • 398 sq ft
    • City view
    • Sleeps 5
    • 2 Twin Beds
    More details
  • Executive Suite, Multiple Beds (Kaaba View)

    Room amenities

    • 592 sq ft
    • Sleeps 7
    • 1 King Bed and 2 Twin Beds
    More details
  • Presidential Suite, Multiple Beds, City View

    Room amenities

    • 753 sq ft
    • City view
    • Sleeps 7
    • 1 Double Bed and 2 Twin Beds
    More details
  • Superior Room, 2 Twin Beds (Partial Haram View)

    Room amenities

    • 398 sq ft
    • Sleeps 5
    • 2 Twin Beds
    More details
  • Deluxe Room, 2 Twin Beds (Partial Kaaba View)

    Room amenities

    • 398 sq ft
    • Sleeps 5
    • 2 Twin Beds
    More details
  • Junior Suite, 2 Twin Beds, City View

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 6
    • 2 Twin Beds
    More details
  • Presidential Suite, Multiple Beds (Partial Kaaba View)

    Room amenities

    • 753 sq ft
    • Sleeps 7
    • 1 Double Bed and 2 Twin Beds
    More details
  • Presidential Suite, Multiple Beds (Partial Haram View)

    Room amenities

    • 753 sq ft
    • Sleeps 7
    • 1 Double Bed and 2 Twin Beds
    More details
  • Classic Room, Multiple Beds, City View

    Room amenities

    • 398 sq ft
    • City view
    • Sleeps 4
    • 4 Twin Beds
    More details

About this area

Mecca

Located in Mecca, Hotel Pullman ZamZam Makkah is connected to a shopping center. Great Mosque of Mecca and Kaaba are notable landmarks, and travelers looking to shop may want to visit Makkah Mall.
Popular Location

What's nearby

  • King Fahad Gate - 3 min walk
  • Well of Zamzam - 5 min walk
  • Great Mosque of Mecca - 6 min walk
  • Abraj Al-Bait Towers - 6 min walk
  • Souk Al-Khalil - 6 min walk

Restaurants

  • Al Zahra — 1 min walk
  • Al Yasmine — 1 min walk
  • Five Guys — 5 min walk
  • Albaik — 6 min walk
  • Al Farough — 9 min walk
View in a map

About this property

Hotel Pullman ZamZam Makkah

Luxury hotel connected to a shopping center in Mecca with 2 restaurants
Along with 2 restaurants, this hotel has a coffee shop/café and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and concierge services are onsite. All 1315 rooms feature comforts like Select Comfort beds and Egyptian cotton sheets, while conveniences include dining areas and sitting areas. Free WiFi and 24-hour room service are standard, as are flat-screen TVs with satellite channels.
Hotel Pullman ZamZam Makkah offers 1315 accommodations with minibars and safes. Accommodations offer separate dining areas and include desks. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (SAR 250 per day)
  • Free offsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 90.00 per person
  • 2 restaurants and 1 coffee shop/café
  • 24-hour room service

Things to do

  • Shopping mall
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • Hindi
  • Indonesian

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Dining room
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Mobile key entry
  • Safe
  • Separate sitting area

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 6:00 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for SAR 150.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: SAR 90.00 per person (approximately)
  • Valet parking fee: SAR 250 per day
  • Early check-in fee: SAR 200 (subject to availability)
  • Late check-out fee: SAR 200 (subject to availability)
  • Rollaway bed fee: SAR 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property

Property is also known as

Hotel Pullman ZamZam Makkah
Hotel Pullman ZamZam Makkah Mecca
Pullman Makkah Hotel
Pullman ZamZam Hotel
Pullman ZamZam Makkah
Pullman ZamZam Makkah Mecca
ZamZam Makkah Hotel
ZamZam Pullman
ZamZam Pullman Hotel
ZamZam Pullman Makkah Hotel
Pullman Zamzam Makkah Mecca
Hotel Pullman ZamZam Makkah Hotel
Hotel Pullman ZamZam Makkah Mecca
Hotel Pullman ZamZam Makkah Hotel Mecca

Frequently asked questions

Can I cancel my reservation for free at Hotel Pullman ZamZam Makkah and receive a full refund?
Yes, Hotel Pullman ZamZam Makkah offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Pullman ZamZam Makkah cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Pullman ZamZam Makkah?
As of Feb 26, 2021, prices found for a 1-night stay for 2 adults at Hotel Pullman ZamZam Makkah on Feb 27, 2021 start from $93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Pullman ZamZam Makkah pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Pullman ZamZam Makkah?
Valet parking is available for SAR 250 per day. There is free parking nearby.
What time is check-in at Hotel Pullman ZamZam Makkah?
Check-in is from 4:00 PM - 6:00 AM. Early check-in is available for a fee of SAR 200 (subject to availability).
What time is check-out at Hotel Pullman ZamZam Makkah?
Check-out is at noon. Late check-out is available for SAR 200 (subject to availability).
Where is Hotel Pullman ZamZam Makkah located?
Located in the heart of Mecca, this luxury hotel is within a 5-minute walk of King Fahad Gate and Well of Zamzam. Great Mosque of Mecca and Kaaba are also within 10 minutes.
3.7
Good
Rating 5 - Excellent. 323 out of 987 reviews
5 - Excellent 33%
Rating 4 - Good. 297 out of 987 reviews
4 - Good 30%
Rating 3 - Okay. 171 out of 987 reviews
3 - Okay 17%
Rating 2 - Poor. 107 out of 987 reviews
2 - Poor 11%
Rating 1 - Terrible. 89 out of 987 reviews
1 - Terrible 9%

3.6/5

Cleanliness

3.6/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location next to Alharam. Fast service. Highly recommend.
Stayed 1 night in Feb 2021

1/5 Terrible

Business traveler, Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience no parking poor stuff poor service
Stayed 1 night in Jan 2021

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay with good price but very high charges for Parking.
Stayed 1 night in Dec 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

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