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Reviews

3.7 / 5Good
1,000 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    King Fahad Gate
    3 min walk
  • Popular Location
    Abraj Al-Bait Towers
    7 min walk
  • Popular Location
    Well of Zamzam
    8 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Classic Room, City View

    Room Amenities

    • City view
    • Sleeps 5
    • 2 Twin Beds
    More details
  • Superior Room, View

    Room Amenities

    • Sleeps 5
    • 2 Twin Beds
    More details
  • Kaaba view, Deluxe Room, View

    Room Amenities

    • Sleeps 5
    • 2 Twin Beds
    More details
  • Presidential Suite Partial Kaaba View

    Room Amenities

    • Sleeps 7
    • 1 Double Bed and 2 Twin Beds
    More details
  • Executive Suite, View (Kaaba)

    Room Amenities

    • Sleeps 7
    • 1 King Bed and 2 Twin Beds
    More details
  • Presidential Suite, City View

    Room Amenities

    • City view
    • Sleeps 7
    • 1 Double Bed and 2 Twin Beds
    More details
  • Presidential Suite, View

    Room Amenities

    • Sleeps 7
    • 1 Double Bed and 2 Twin Beds
    More details
  • Classic Room, City View

    Room Amenities

    • City view
    • Sleeps 4
    • 4 Twin Beds
    More details
  • Junior Suite, City View

    Room Amenities

    • City view
    • Sleeps 6
    • 2 Twin Beds
    More details

About this area

Mecca

In the city center and near a train station, Hotel Pullman ZamZam Makkah is in an area with good shopping. Kaaba and Great Mosque of Mecca are notable landmarks, and travelers looking to shop may want to visit Makkah Mall.

Visit our Mecca travel guide
Popular Location

What's nearby

  • King Fahad Gate - 3 min walk
  • Abraj Al-Bait Towers - 7 min walk
  • Great Mosque of Mecca - 18 min walk
  • Kaaba - 18 min walk
  • Well of Zamzam - 8 min drive

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 75 min drive

Restaurants

  • Al Zahra – Serves breakfast, lunch, and dinner.
  • Al Yasmine – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.
  • Tea Garden – Coffee shop offering international cuisine. Serves light fare. Open 24 hours.

About this property

Hotel Pullman ZamZam Makkah

Luxury hotel connected to a shopping center in Mecca with 2 restaurants
Along with 2 restaurants, this hotel has a coffee shop/café and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and concierge services are onsite. All 1315 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences like dining areas and sitting areas. Other amenities available to guests include Select Comfort beds, 24-hour room service, and minibars.
Hotel Pullman ZamZam Makkah offers 1315 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas and include desks. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels.
Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

Valet parking: SAR 200 per day
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 90.00 per person
2 restaurants and 1 coffee shop/café
24-hour room service

Things to do

Shopping mall
Shopping

Family friendly

Dry cleaning service
Free cribs/infant beds
Rollaway/extra beds (surcharge)
Separate dining area
Snack bar/deli

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Languages spoken

Arabic
English
French
Hindi
Indonesian

Business services

Computer station
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Egyptian cotton sheets
Free cribs/infant beds
Premium bedding
Rollaway/extra beds (surcharge)
Select Comfort bed

Bathroom

Bathtub or shower
Free toiletries
Hair dryer

Entertainment

32-inch flat-screen TV
Premium channels
Satellite channels

Food and drink

Dining room
Minibar

More

Connecting rooms available
Desk
Iron/ironing board (on request)
Safe
Separate sitting area
Turndown service

Policies

Check-in

Check-in time starts at 5 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Diners Club
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: SAR 90.00 per person (approximately)
  • Fee for wireless Internet in public areas: SAR 20 per hour (rates may vary)
  • Valet parking fee: SAR 200 per day
  • Early check-in fee: SAR 200 (subject to availability)
  • Late check-out fee: SAR 200 (subject to availability)
  • Rollaway bed fee: SAR 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina. Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. Couples wishing to share a room must provide proof of marriage. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not served or permitted at this property.

Property is also known as

  • Hotel Pullman ZamZam Makkah
  • Hotel Pullman ZamZam Makkah Mecca
  • Pullman Makkah Hotel
  • Pullman ZamZam Hotel
  • Pullman ZamZam Makkah
  • Pullman ZamZam Makkah Mecca
  • ZamZam Makkah Hotel
  • ZamZam Pullman
  • ZamZam Pullman Hotel
  • ZamZam Pullman Makkah Hotel
  • Pullman Zamzam Makkah Mecca
  • Hotel Pullman ZamZam Makkah Hotel
  • Hotel Pullman ZamZam Makkah Mecca
  • Hotel Pullman ZamZam Makkah Hotel Mecca

Frequently asked questions

5 - Excellent
319
4 - Good
305
3 - Okay
178
2 - Mediocre
110
1 - Poor
88
3.6
Cleanliness
3.6
Service and Staff
3.6
Amenities
3.5
Property condition

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

2 star hotel charge 5 star price. Faust were broken. Bad house keeping. Very old and not maintain property. Lights were not working.

Stayed 6 nights in Feb 2020

3/5

  • Liked: Staff & service

Carpet needs to be replaced, room smells. It looked like the rooms haven’t been used in months

Stayed 7 nights in Feb 2020

3/5

  • Disliked: Staff & service

Too many things deficient. It’s 4 hardly star level only

Stayed 1 night in Feb 2020

1/5

  • Disliked: Staff & service, amenities, property conditions & facilities

Extremely disappointing service. Room is clean but ver small, even no place there to stand in room. Room Air conditioning is broken, I call hotel staff and maintenance several time with no response. Room was extremely hot and you cannot stay inside room for few minutes. Overcrowded hotel. No place to sit for breakfast. Quality of breakfast is very low. I was so disappointed that I left this room next day (Although I booked it for 3 days) and shifted to another hotel.

Stayed 3 nights in Feb 2020

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 4 nights in Feb 2020

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