- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2 star hotel charge 5 star price. Faust were broken. Bad house keeping. Very old and not maintain property. Lights were not working.
Stayed 6 nights in Feb 2020
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Reviews
Good
1,000 reviews
Amenities
- Free WiFi
- Air Conditioning
- Restaurant
- Breakfast Available
Map
Abraj Al-bait., Central Area Ajyad, Mecca
What's nearby
- King Fahad Gate
- 3 min walk
- Abraj Al-Bait Towers
- 7 min walk
- Well of Zamzam
- 8 min drive
Choose dates to view prices
Book online or call:
1-800-238-0767Classic Room, City View
Room Amenities
- City view
- Sleeps 5
- 2 Twin Beds
More detailsSuperior Room, View
Room Amenities
- Sleeps 5
- 2 Twin Beds
More detailsKaaba view, Deluxe Room, View
Room Amenities
- Sleeps 5
- 2 Twin Beds
More detailsPresidential Suite Partial Kaaba View
Room Amenities
- Sleeps 7
- 1 Double Bed and 2 Twin Beds
More detailsExecutive Suite, View (Kaaba)
Room Amenities
- Sleeps 7
- 1 King Bed and 2 Twin Beds
More detailsPresidential Suite, City View
Room Amenities
- City view
- Sleeps 7
- 1 Double Bed and 2 Twin Beds
More detailsPresidential Suite, View
Room Amenities
- Sleeps 7
- 1 Double Bed and 2 Twin Beds
More detailsClassic Room, City View
Room Amenities
- City view
- Sleeps 4
- 4 Twin Beds
More detailsJunior Suite, City View
Room Amenities
- City view
- Sleeps 6
- 2 Twin Beds
More details
About this area
Mecca
In the city center and near a train station, Hotel Pullman ZamZam Makkah is in an area with good shopping. Kaaba and Great Mosque of Mecca are notable landmarks, and travelers looking to shop may want to visit Makkah Mall.
Visit our Mecca travel guideWhat's nearby
- King Fahad Gate - 3 min walk
- Abraj Al-Bait Towers - 7 min walk
- Great Mosque of Mecca - 18 min walk
- Kaaba - 18 min walk
- Well of Zamzam - 8 min drive
Getting around
- Jeddah (JED-King Abdulaziz Intl.) - 75 min drive
Restaurants
- Al Zahra – Serves breakfast, lunch, and dinner.
- Al Yasmine – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.
- Tea Garden – Coffee shop offering international cuisine. Serves light fare. Open 24 hours.
About this property
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and transportation
Valet parking: SAR 200 per day
Limo/town car service
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 90.00 per person
2 restaurants and 1 coffee shop/café
24-hour room service
Things to do
Shopping mall
Shopping
Family friendly
Dry cleaning service
Free cribs/infant beds
Rollaway/extra beds (surcharge)
Separate dining area
Snack bar/deli
Conveniences
ATM/banking services
Elevator
Free newspapers in lobby
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Languages spoken
Arabic
English
French
Hindi
Indonesian
Business services
Computer station
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning (climate-controlled)
Blackout drapes/curtains
Egyptian cotton sheets
Free cribs/infant beds
Premium bedding
Rollaway/extra beds (surcharge)
Select Comfort bed
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Entertainment
32-inch flat-screen TV
Premium channels
Satellite channels
Food and drink
Dining room
Minibar
More
Connecting rooms available
Desk
Iron/ironing board (on request)
Safe
Separate sitting area
Turndown service
Policies
Check-in
Check-in time starts at 5 PM
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
Pets
- Pets not allowed
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are available for SAR 150.0 per stay.
- Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: SAR 90.00 per person (approximately)
- Fee for wireless Internet in public areas: SAR 20 per hour (rates may vary)
- Valet parking fee: SAR 200 per day
- Early check-in fee: SAR 200 (subject to availability)
- Late check-out fee: SAR 200 (subject to availability)
- Rollaway bed fee: SAR 150.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
Only Muslims are allowed to enter the holy cities of Mecca and Medina. Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. Couples wishing to share a room must provide proof of marriage. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not served or permitted at this property.
Property is also known as
- Hotel Pullman ZamZam Makkah
- Hotel Pullman ZamZam Makkah Mecca
- Pullman Makkah Hotel
- Pullman ZamZam Hotel
- Pullman ZamZam Makkah
- Pullman ZamZam Makkah Mecca
- ZamZam Makkah Hotel
- ZamZam Pullman
- ZamZam Pullman Hotel
- ZamZam Pullman Makkah Hotel
- Pullman Zamzam Makkah Mecca
- Hotel Pullman ZamZam Makkah Hotel
- Hotel Pullman ZamZam Makkah Mecca
- Hotel Pullman ZamZam Makkah Hotel Mecca
Frequently asked questions
- Liked: Staff & service
Carpet needs to be replaced, room smells. It looked like the rooms haven’t been used in months
Stayed 7 nights in Feb 2020
- Disliked: Staff & service
Too many things deficient. It’s 4 hardly star level only
Stayed 1 night in Feb 2020
- Disliked: Staff & service, amenities, property conditions & facilities
Extremely disappointing service. Room is clean but ver small, even no place there to stand in room. Room Air conditioning is broken, I call hotel staff and maintenance several time with no response. Room was extremely hot and you cannot stay inside room for few minutes. Overcrowded hotel. No place to sit for breakfast. Quality of breakfast is very low. I was so disappointed that I left this room next day (Although I booked it for 3 days) and shifted to another hotel.
Stayed 3 nights in Feb 2020
This traveler didn’t leave comments with their review
Stayed 4 nights in Feb 2020