4/5 Good
Verified traveler
Business traveler, Traveled with partner
26 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Overview of Swissotel Al Maqam Makkah
Photo gallery
Swissotel Al Maqam Makkah
4.3/5 Excellent
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Free WiFi
- Air Conditioning
- Restaurant
- Breakfast Available
- Bar
- Laundry
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Explore the area
King Fahad Gate5 min walk
Souk Al-Khalil5 min walk
Abraj Al-Bait Towers8 min walk
Choose dates to view prices
Classic Room
4.6/5 guest room rating
- 344 sq ft
- Sleeps 3
- 2 Twin Beds
Luxury Suite
- 688 sq ft
- Sleeps 4
- 1 King Bed
Classic Room
5/5 guest room rating
- 344 sq ft
- Sleeps 3
- 2 Twin Beds
Family Suite
5/5 guest room rating
- 688 sq ft
- Sleeps 4
- 1 King Bed
Classic Twin Room
3.9/5 guest room rating
- 344 sq ft
- Sleeps 3
- 2 Twin Beds
Junior Suite
5/5 guest room rating
- 688 sq ft
- Sleeps 4
- 1 King Bed
Luxury Suite
5/5 guest room rating
- 688 sq ft
- Sleeps 4
- 1 King Bed
Classic Room
3.8/5 guest room rating
- 344 sq ft
- City view
- Sleeps 3
- 2 Twin Beds
Junior Suite
5/5 guest room rating
- 689 sq ft
- City view
- Sleeps 4
- 1 King Bed
Junior Suite
5/5 guest room rating
- 688 sq ft
- Sleeps 4
- 1 King Bed
Premier Room
5/5 guest room rating
- 344 sq ft
- Sleeps 4
- 2 Twin Beds
Family Suite
- 688 sq ft
- Sleeps 4
- 1 King Bed
About this area
Mecca
Located in Mecca, Swissotel Al Maqam Makkah is in the city center. Great Mosque of Mecca and Kaaba are notable landmarks, and travelers looking to shop may want to visit Makkah Mall.
View in a map
What's nearby
- King Fahad Gate - 5 min walk
- Souk Al-Khalil - 5 min walk
- Alkhalil Courtyard - 6 min walk
- Well of Zamzam - 6 min walk
- Abraj Al-Bait Towers - 8 min walk
Getting around
- King Abdulaziz Intl. Airport (JED) - 61 min drive
Restaurants
- Chicken Broast — 19 min walk
- Al Bait — 3 min drive
- Albaik — 3 min drive
- Five Guys — 3 min drive
- Burger King - Holy Mosque — 4 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: WiFi (SAR 50 per night)
Parking and transportation
- No onsite parking available
Food and drink
- Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: SAR 100 for adults and SAR 50 for children
- 1 restaurant and 1 coffee shop/café
- 1 bar
- 24-hour room service
Things to do
- Shopping
Family friendly
- Dry cleaning service
- Grocery/convenience store
- Laundry facilities
Conveniences
- ATM/banking services
- Banquet hall
- Elevator
- Free newspapers in lobby
- Gift shop/newsstand
- Grocery/convenience store
- Library
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- In-room accessibility
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Linens
Bathroom
- Free toiletries
- Hair dryer
- Shower
- Towels
Entertainment
- LCD TV
- Satellite channels
Food and drink
- Coffee/tea maker
- Minibar
More
- Access via exterior corridors
- Desk
- Phone
- Safe
Policies
Check-in
Check-in from 6:00 PM - midnight
Check-out
Check-out before noon
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for SAR 150.0 per night
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: SAR 100 for adults and SAR 50 for children (approximately)
- Fee for wireless Internet in public areas: SAR 50 per night (rates may vary)
- Rollaway bed fee: SAR 150.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Couples wishing to share a room must provide proof of marriage
Alcohol is not served or permitted at this property
Property is also known as
Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah Hotel Mecca
Frequently asked questions
4.3
Excellent
4.4/5
Cleanliness
4.3/5
Staff & service
4.0/5
Amenities
4.3/5
Property conditions & facilities
4/5 Good
MuhammadAdnan
Traveled with family
21 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
2/5 Poor
mubarak
Traveled with family
20 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
5/5 Excellent
MJS, TN
Traveled with family
16 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
3/5 Okay
AJ, Houston
Business traveler
12 Feb 2020
Stayed 1 night in Feb 2020
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