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Overview of Swissotel Al Maqam Makkah

Photo gallery

Lobby
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
LCD TV

Swissotel Al Maqam Makkah

5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationKing Fahad Gate5 min walk
    Popular LocationSouk Al-Khalil5 min walk
    Popular LocationAbraj Al-Bait Towers8 min walk

Choose dates to view prices

Classic Room

4.6/5 guest room rating
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

Luxury Suite

  • 688 sq ft
  • Sleeps 4
  • 1 King Bed

Classic Room

5/5 guest room rating
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

Family Suite

5/5 guest room rating
  • 688 sq ft
  • Sleeps 4
  • 1 King Bed

Classic Twin Room

3.9/5 guest room rating
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

Junior Suite

5/5 guest room rating
  • 688 sq ft
  • Sleeps 4
  • 1 King Bed

Luxury Suite

5/5 guest room rating
  • 688 sq ft
  • Sleeps 4
  • 1 King Bed

Classic Room

3.8/5 guest room rating
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite

5/5 guest room rating
  • 689 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite

5/5 guest room rating
  • 688 sq ft
  • Sleeps 4
  • 1 King Bed

Premier Room

5/5 guest room rating
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

Family Suite

  • 688 sq ft
  • Sleeps 4
  • 1 King Bed

About this area

Mecca

Located in Mecca, Swissotel Al Maqam Makkah is in the city center. Great Mosque of Mecca and Kaaba are notable landmarks, and travelers looking to shop may want to visit Makkah Mall.
Popular Location

What's nearby

  • King Fahad Gate - 5 min walk
  • Souk Al-Khalil - 5 min walk
  • Alkhalil Courtyard - 6 min walk
  • Well of Zamzam - 6 min walk
  • Abraj Al-Bait Towers - 8 min walk

Getting around

  • King Abdulaziz Intl. Airport (JED) - 61 min drive

Restaurants

  • Chicken Broast — 19 min walk
  • Al Bait — 3 min drive
  • Albaik — 3 min drive
  • Five Guys — 3 min drive
  • Burger King - Holy Mosque — 4 min drive
View in a map

About this property

Swissotel Al Maqam Makkah

5-star luxury hotel, walk to Great Mosque of Mecca
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/café. Additionally, WiFi in public areas, 24-hour room service, and concierge services are onsite. All 1624 rooms offer free WiFi, 24-hour room service, and LCD TVs with satellite channels. Minibars, coffee makers, and hair dryers are among the other amenities available to guests.
Swissotel Al Maqam Makkah offers 1624 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (SAR 50 per night)

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: SAR 100 for adults and SAR 50 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping

Family friendly

  • Dry cleaning service
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in from 6:00 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 150.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: SAR 100 for adults and SAR 50 for children (approximately)
  • Fee for wireless Internet in public areas: SAR 50 per night (rates may vary)
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
Alcohol is not served or permitted at this property

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah Hotel Mecca

Frequently asked questions

Can I cancel my reservation for free at Swissotel Al Maqam Makkah and receive a full refund?
Yes, Swissotel Al Maqam Makkah offers free cancellation on select room rates, because flexibility matters! Please refer to Swissotel Al Maqam Makkah cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Swissotel Al Maqam Makkah?
As of Jan 23, 2021, prices found for a 1-night stay for 2 adults at Swissotel Al Maqam Makkah on Jan 24, 2021 start from $147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Swissotel Al Maqam Makkah pet-friendly?
No, pets are not allowed at this property.
How much is parking at Swissotel Al Maqam Makkah?
This hotel doesn't offer parking.
What time is check-in at Swissotel Al Maqam Makkah?
Check-in is from 6:00 PM - midnight. After-hours check-in is not available.
What time is check-out at Swissotel Al Maqam Makkah?
Check-out is at noon.
Where is Swissotel Al Maqam Makkah located?
Located in the heart of Mecca, this luxury hotel is within a 10-minute walk of King Fahad Gate, Great Mosque of Mecca, and Kaaba. Abraj Al-Bait Towers and Well of Zamzam are also within 10 minutes.
4.3
Excellent
Rating 5 - Excellent. 151 out of 271 reviews
5 - Excellent 56%
Rating 4 - Good. 82 out of 271 reviews
4 - Good 30%
Rating 3 - Okay. 18 out of 271 reviews
3 - Okay 7%
Rating 2 - Poor. 9 out of 271 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 271 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
People are very helpful and nice in the reception.Resturant service is quick and they respond to our special requests even when the restaurant is busy and crowded.The breakfast food quality is avarage could have been better..
Stayed 2 nights in Feb 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/5 Poor

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
parking area in basement is nightmare. Security doesn’t allow private vehicles to pick up. They in-fact took 10 riyals from me to let our vehicle come inside basement area.
Stayed 2 nights in Feb 2020

3/5 Okay

Business traveler
Property is not being maintained and so the property is going down. The breakfast also is not like before. The security of the hotel run a mafia where they only allow their people access to the hotel because they get paid. My taxi was not allowed in and I literally had to go stand on the road by the security barrier to get the cab in. Then at the hotel entrance they don’t allow them to stop to put the bags in the booth unless they are paid. This is the worst part of the stay where you have to literally beg the security to allow your cab in.
Stayed 1 night in Feb 2020

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