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Canopy by Hilton Memphis Downtown

Photo gallery for Canopy by Hilton Memphis Downtown

Exterior
Suite, 1 Bedroom | In-room safe, desk, laptop workspace, iron/ironing board
Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Suite, 1 Bedroom | Living area | 47-inch flat-screen TV with digital channels, TV
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Canopy by Hilton Memphis Downtown

Canopy by Hilton Memphis Downtown

4.0 star property

8.6/10 Excellent

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
164 UNION AVENUE, Memphis, TN, 38103

Explore the area

  • Popular LocationBeale Street5 min walk
  • Popular LocationFedEx Forum9 min walk
  • Popular LocationNational Civil Rights Museum at the Lorraine Motel15 min walk
  • AirportMemphis, TN (MEM-Memphis Intl.)18 min drive

Room options

About this area

Memphis

Located in Memphis, Canopy by Hilton Memphis Downtown is in the city center. Beale Street Landing and Galloway Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore T. O. Fuller State Park and Handy Park. Check out an event or a game at FedEx Forum, and consider making time for Graceland, a top attraction not to be missed.

What's nearby

  • Peabody Ducks - 2 min walk
  • AutoZone Park - 3 min walk
  • Beale Street - 5 min walk
  • FedEx Forum - 9 min walk
  • National Civil Rights Museum at the Lorraine Motel - 15 min walk

Getting around

  • Memphis Central Station - 18 min walk
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • KookyCanuck - 2 min walk
  • McEwen's on Monroe - 2 min walk
  • Texas De Brazil - 2 min walk
  • Dejavu - 3 min walk
  • Tamp and Tap - 3 min walk

About this property

Canopy by Hilton Memphis Downtown

4-star hotel located in Downtown Memphis
Canopy by Hilton Memphis Downtown is located close to Beale Street and FedEx Forum, and provides a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), valet parking (surcharge), and a gift shop
  • Luggage storage, smoke-free premises, and a front desk safe
  • A water dispenser, an elevator, and multilingual staff
Room features
All 174 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • 47-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 35.12 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee daily: USD 9-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 47-inch flat-screen TV
  • Digital channels
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 9 and USD 15 per person (approximately)
  • Covered valet parking fee: USD 35.12 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Frequently asked questions

Is Canopy by Hilton Memphis Downtown pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 75 per stay and a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Canopy by Hilton Memphis Downtown?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Canopy by Hilton Memphis Downtown on Feb 19, 2023 start from $155.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Canopy by Hilton Memphis Downtown?

Valet parking is available for USD 35.12 per night.

What time is check-in at Canopy by Hilton Memphis Downtown?

Check-in is from 4:00 PM - anytime.

What time is check-out at Canopy by Hilton Memphis Downtown?

Check-out is at 11:00 AM.

Where is Canopy by Hilton Memphis Downtown located?

Located in Downtown Memphis, this hotel is within a 10-minute walk of Memphis Music Hall of Fame, Beale Street, and FedEx Forum. Peabody Ducks and AutoZone Park are also within 5 minutes. Memphis Central Station is 18 minutes by foot.

Can I cancel my reservation for free at Canopy by Hilton Memphis Downtown and receive a full refund?

Yes, Canopy by Hilton Memphis Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Canopy by Hilton Memphis Downtown cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 368 out of 624 reviews" "
" "10 - Excellent 59%
Rating 8 - Good. 137 out of 624 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 63 out of 624 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 29 out of 624 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 27 out of 624 reviews" "
" "2 - Terrible 4%

8.9/10

Cleanliness

8.7/10

Staff & service

8.5/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Excellent

Akiko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE HOTEL HAS A GREAT WARM INVITING LOBBY AREA...THE ROOMS ARE NICE SIZE AND HAVE A PERFECT LAYOUT...VERY COMFORTABLE HOTEL.
Stayed 5 nights in Jan 2023

10/10 Excellent

La-Kisha

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The location was very convenient. The parking/valet was easy accessible, and the staff was helpful and friendly. I would definitely recommend this place to others. TikTok brought me here.
Stayed 2 nights in Jan 2023

8/10 Good

Jenna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms with good lighting. Cool downstairs and awesome staff
Stayed 2 nights in Jan 2023

10/10 Excellent

Marzie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The canopy is a gorgeous property. It’s close to everything and felt very safe and clean. I wasn’t sure about it being valet only but that was the best! The staff went above and beyond to make our stay comfortable and memorable. I will definitely stay here again. The front desk ladies were AMAZING! phenomenal experience.
Stayed 2 nights in Jan 2023

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time at the resort. The hotel was updated, including the rooms. The rooms were clean and comfortable. We had two good meals at the restaurant on property. All the staff was friendly and accommodating.

6/10 Okay

Pam

Traveled with family
Liked: Amenities
Disliked: Staff & service
Front desk staff excellent! Room ac will not cool below 71, shower hose broken, no bottle water, and NO maid service. Maid servive was requesrted at check in, 1st thing again the next morning-never showed. Had to go to fromt desk again to request towels. Property is nice, but service and comfort is lacking

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!

10/10 Excellent

nicholas

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NSTR

6/10 Okay

Lisa

Traveled with family
Disliked: Cleanliness, amenities
We appreciate Hilton’s commitment to social distancing because it has made the hotels more environmentally friendly. However, if the room isn’t going to be visited daily, all the supplies should be available at the beginning of the stay. Our body wash bottle was empty, which I didn’t discover until a few minutes into my shower. The staff was very pleasant and efficient, but the protocol to speak to someone at the valet stand was to go downstairs. There was no way to reach them by phone. The QR code and texting options listed on the valet ticket did not work. The room was mostly clean except there was a leak from the ceiling at some point, so the bathroom door was stained, and it looked dirty. The water pressure in the shower was great, but the liner on the shower floor was peeling up, so it was also showing it’s age or a poor quality install.
Stayed 2 nights in Nov 2022

8/10 Good

Shakira

Liked: Cleanliness, property conditions & facilities
The room and hotel overall was beautiful. I was asked if I wanted housekeeping service when I checked in and I said yes. I never received the service, even after requesting it again. Then I called for washcloths and towels at 6am and they were never brought up. I understand the hotel may be short staffed, but then don't offer a service if you don't have the capacity to provide it.
Stayed 2 nights in Nov 2022