Canopy by Hilton Memphis Downtown

Photo gallery for Canopy by Hilton Memphis Downtown

Featured Image
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
47-inch flat-screen TV with digital channels, TV
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Canopy by Hilton Memphis Downtown

Canopy by Hilton Memphis Downtown

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
164 UNION AVENUE, Memphis, TN, 38103

Explore the area

  • Popular LocationBeale Street5 min walk
  • Popular LocationFedEx Forum9 min walk
  • Popular LocationNational Civil Rights Museum at the Lorraine Motel15 min walk
  • AirportMemphis, TN (MEM-Memphis Intl.)14 min drive

Choose dates to view prices

About this area

Memphis

Located in Memphis, Canopy by Hilton Memphis Downtown is in the city center. Orpheum Theatre and National Civil Rights Museum at the Lorraine Motel are cultural highlights, and some of the area's popular attractions include Memphis Zoo and Graceland. Looking to enjoy an event or a game? See what's going on at FedEx Forum or AutoZone Park.

What's nearby

  • AutoZone Park - 3 min walk
  • Beale Street - 5 min walk
  • Memphis Rock 'n' Soul Museum - 5 min walk
  • FedEx Forum - 9 min walk
  • National Civil Rights Museum at the Lorraine Motel - 15 min walk

Getting around

  • Memphis Central Station - 18 min walk
  • Memphis International Airport (MEM) - 14 min drive

Restaurants

  • KookyCanuck — 2 min walk
  • McEwen's on Monroe — 2 min walk
  • Texas de Brazil — 3 min walk
  • Dejavu — 3 min walk
  • Tamp and Tap — 3 min walk

About this property

Canopy by Hilton Memphis Downtown

4-star hotel near KookyCanuck
A short walk from Beale Street and FedEx Forum, Canopy by Hilton Memphis Downtown provides free WiFi, a bar, and a coffee shop/café.
Other perks include:
  • Breakfast (surcharge), valet parking (surcharge), and a 24-hour front desk
  • Luggage storage, a gift shop, and multilingual staff
Room features
All guestrooms at Canopy by Hilton Memphis Downtown have comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • 47-inch flat-screen TVs with premium channels
  • Wardrobes/closets, housekeeping, and desks

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 32 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 9-15 per person
  • 1 1 restaurant and 1 1 coffee shop/café
  • 1 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 47-inch flat-screen TV
  • Digital channels
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Dogs welcome
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 15 per person (approximately)
  • Covered valet parking fee: USD 32 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 209 out of 345 reviews
5 - Excellent 61%
Rating 4 - Good. 80 out of 345 reviews
4 - Good 23%
Rating 3 - Okay. 30 out of 345 reviews
3 - Okay 9%
Rating 2 - Poor. 15 out of 345 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 345 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2022

4/5 Good

Traveled with family
Liked: Staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jan 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Jan 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean except for the carpet needed to be vacuumed and the neighbors was extremely loud with their kids. Besides those two things everything else was perfect.
Stayed 1 night in Jan 2022

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located
Stayed 2 nights in Dec 2021