See all properties
Save

Canopy by Hilton Memphis Downtown

4.0 star property
Upscale hotel, a short walk to Beale Street

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Canopy by Hilton Memphis Downtown

Bar (on property)
Exterior
Room, 1 King Bed with Sofa bed, Corner | Living area | Flat-screen TV
Lobby lounge
Lobby

Reviews

8.6

Excellent

Popular amenities

  • Restaurant
  • Bar
    BarBar
  • Laundry
    LaundryLaundry
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available
  • Pet friendly
    Pet friendlyPet friendly

Explore the area

Map
164 UNION AVENUE, Memphis, TN, 38103
  • Popular LocationPeabody Ducks2 min walk
  • Popular LocationBeale Street7 min walk
  • Popular LocationFedEx Forum9 min walk
  • AirportMemphis, TN (MEM-Memphis Intl.)16 min drive
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Terrace/patio
Hyatt Centric Beale Street Memphis
Pool
Pet friendly
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1167)
The price is $171
includes taxes & fees
$143 per night
Aug 4 - Aug 5
Hyatt Centric Beale Street Memphis

About the neighborhood

Memphis

Located in Memphis, Canopy by Hilton Memphis Downtown is in the city center. Orpheum Theatre and National Civil Rights Museum are cultural highlights, and some of the area's popular attractions include Memphis Zoo and Graceland. Looking to enjoy an event or a game? See what's going on at FedEx Forum or Bass Pro Shops at the Pyramid.
Visit our Memphis travel guideOpens in a new window

What's nearby

  • AutoZone Park - 2 min walk
  • Peabody Ducks - 2 min walk
  • Beale Street - 7 min walk
  • FedEx Forum - 9 min walk
  • National Civil Rights Museum - 16 min walk

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 17 min drive

Restaurants

  • ‪Flying Saucer - ‬5 min walk
  • ‪Charlie Vergos' Rendezvous - ‬1 min walk
  • ‪Tamp & Tap - ‬3 min walk
  • ‪Hooters - ‬4 min walk
  • ‪Huey's Restaurant - ‬1 min walk

About this property

Canopy by Hilton Memphis Downtown

Upscale hotel near Beale Street
Close to Peabody Ducks and Orpheum Theatre, Canopy by Hilton Memphis Downtown provides a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), valet parking (surcharge), and a front-desk safe
  • Luggage storage, an elevator, and multilingual staff
  • A 24-hour front desk, a gift shop, and smoke-free premises
  • Guest reviews speak highly of the helpful staff and location
Room features
All 174 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 45.88 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available for a fee: USD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9 to 15 per person
  • Covered valet parking fee: USD 45.88 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Frequently asked questions

Is Canopy by Hilton Memphis Downtown pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 75 per stay and a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Canopy by Hilton Memphis Downtown?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Canopy by Hilton Memphis Downtown on Aug 11, 2024 start from $160.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Canopy by Hilton Memphis Downtown?

Valet parking is available for USD 45.88 per night.

What time is check-in at Canopy by Hilton Memphis Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Canopy by Hilton Memphis Downtown?

Check-out is at 11:00 AM.

Where is Canopy by Hilton Memphis Downtown located?

Located in Downtown Memphis, this hotel is steps from The Peabody Memphis and Peabody Ducks. Beale Street and FedEx Forum are also within 10 minutes. Memphis Central Station is 20 minutes by foot.

Canopy by Hilton Memphis Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 970 reviews" "
Rating 8 - Good. 218 out of 970 reviews" "
Rating 6 - Okay. 95 out of 970 reviews" "
Rating 4 - Poor. 50 out of 970 reviews" "
Rating 2 - Terrible. 37 out of 970 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Thomas, Melbourne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to areas of interest
Stayed 1 night in Jul 2024

10/10 Excellent

Paul, Cabot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was what they charged for parking, over 40.00 and then your tips for valet.
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed with family for three nights. Great location in downtown Memphis, our room was comfortable with good amenities. Staff was either exceptional or very disengaged - we had a very uneven experience in that area, but overall it was fine. Would recommend this hotel to anyone staying in downtown Memphis.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jatara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this fantastic hotel after a long flight. The receptionist's swift problem-solving skills were truly impressive, ensuring a smooth check-in experience. The curfew restaurant was absolutely delicious, and my compliments to the talented kitchen staff who made every meal a delight. The hotel's location was ideal, making it easily accessible, and the security measures were top-notch, providing peace of mind throughout my stay. A heartfelt thank you to the entire team for their excellent service and hospitality. I LOVE MEMPHIS
Stayed 1 night in Jul 2024

6/10 Okay

Marie

Liked: Staff & service
This is an in-city property, near the state capital complex and about 4 walkable blocks from the action on Broadway. It is older, the room was clean though small and a little tight. Barn doors on bathroom. Parking is valet only and very congested. Elevator is accessible only in parking garage, no bell staff and tiny awkward luggage carts made unloading onerous. A nice small bar is on property with a good bartender and there is a pizza joint right next door. Breakfast buffet is nice though the room is small for the volume of guests. Really good coffee.
Stayed 3 nights in Jul 2024

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness
Restaurant was over-priced with very limited options. Impossible to sleep at night with constant LOUD!!! traffic noise. Front desk was no help and responded with, "Yeah, you're in downtown Memphis. It will last until at least 3 am." Beds had hardware sticking out a foot past the edge of the mattresses, so it became a tripping hazard and injured the shins of 2 in our party. The pillows have zero support, so more discomfort on top of the noise. And lastly, the A/C started making a loud grinding sound around 3:30am (just as the road traffic just started to dissipate). We had to turn the A/C off to make the noise stop and it was in July....so nobody slept at all and everyone was miserable the following day. Consider yourself warned.
Stayed 1 night in Jul 2024

4/10 Poor

Thomas

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If not the efforts of staff, our rating would be terrible. The showers and sinks leaked water on the floor and sink counters. Granted, it was 96 degrees during our 3-day stay but our air conditioning did not work--room humidity was between 60-70 percent. We switched rooms but the air conditioning didn't work in the other room. Our friends upgraded their room and the upgraded room had decent air conditioning. Our clean clothes were damp from excessive humidity.
Stayed 3 nights in Jun 2024

10/10 Excellent

Francis, Houma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will definitely be our hotel of choice when we visit Memphis. Valet parking especially Izzy, Billy and Willie., hotel staff, atmosphere and close proximity to things you want to do while in Memphis. Right next door to Autozone Ballpark, 2 short blocks to Beale Street. Sun Studios right down the street. We will definitely be back.
Stayed 2 nights in Jun 2024

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lusila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made our stay so awesome!!
Stayed 3 nights in Jun 2024

4/10 Poor

Mariah

Disliked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Nicole P, Virginia Beach

Stayed 5 nights in Jun 2024

6/10 Okay

Rodney

Liked: Cleanliness, staff & service
Valet parking too expensive, too many wonderings around property and maid staff were extremely too noisy when communicating with each other
Stayed 2 nights in Jun 2024

10/10 Excellent

Darryl, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Ishonna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that you had to have a key card to access the elevators and it was in a good walkable area.
Stayed 2 nights in May 2024

4/10 Poor

Emra, House Springs

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I wouldn’t recommend the Canopy by Hilton for family or friends. Simply because of the staff. I’ve never witnessed a poorly mismanaged hotel like this one. It’s as if all of the departments in the hotel don’t communicate to one another. 2 hour wait times for check-in (after 4 PM by the way), 1 hour wait time for lunch at Curfew (the in-house restaurant) while there were less than 10 customers and at least 4 servers, among the lack of hospitality. I’ve never felt more like a bother than I ever have in this environment.
Stayed 3 nights in May 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location but did not like the cars racing down the street that our room was located on
Stayed 2 nights in May 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was some homeless people that were shady hanging around but the valet ran them off
Stayed 1 night in May 2024

10/10 Excellent

Racquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Cj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited here from Atlanta. The property was very clean, the staff was very polite and friendly, and it is walkable to all of the local Memphis attractions! Will be back again!
Stayed 1 night in May 2024

6/10 Okay

Billy

Liked: Staff & service, property conditions & facilities
Just not impressed, the pictures looked so nice but the property is very average. The bar is nice, very good drinks. There was supposed to be a robe in my room but wasn’t, the only way I knew about it was pictures. Same deal with water you have to ask for at the front desk. Parking is very expensive , but the valets were very nice and professional. Probably would stay somewhere else on my next trip.
Stayed 2 nights in May 2024

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay right downtown
Stayed 1 night in May 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0