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DoubleTree by Hilton Memphis Downtown

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Exterior
Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, cribs/infant beds, free WiFi
Desk, iron/ironing board, cribs/infant beds, free WiFi
Desk, iron/ironing board, cribs/infant beds, free WiFi
Standard King | Desk, iron/ironing board, cribs/infant beds, free WiFi

Overview of DoubleTree by Hilton Memphis Downtown

DoubleTree by Hilton Memphis Downtown

4.0 star property

7.4/10 Good

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
185 Union Ave, Memphis, TN, 38103

Explore the area

  • Popular LocationBeale Street6 min walk
  • Popular LocationFedEx Forum8 min walk
  • Popular LocationNational Civil Rights Museum at the Lorraine Motel16 min walk
  • AirportMemphis, TN (MEM-Memphis Intl.)14 min drive

Room options

About this area

Memphis

DoubleTree by Hilton Memphis Downtown is located in Downtown Memphis, a neighborhood in Memphis, and is in the entertainment district. Orpheum Theatre and National Civil Rights Museum at the Lorraine Motel are cultural highlights, and some of the area's notable landmarks include Beale Street and Graceland. Looking to enjoy an event or a game? See what's going on at AutoZone Park or FedEx Forum. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.

What's nearby

  • AutoZone Park - 1 min walk
  • Cotton Exchange Building - 5 min walk
  • Beale Street - 6 min walk
  • FedEx Forum - 8 min walk
  • National Civil Rights Museum at the Lorraine Motel - 16 min walk

Getting around

  • Memphis Central Station - 19 min walk
  • Memphis International Airport (MEM) - 14 min drive

Restaurants

  • Automatic Slims - 2 min walk
  • Bon Ton Café - 3 min walk
  • KookyCanuck - 3 min walk
  • Texas De Brazil - 3 min walk
  • McEwen's on Monroe - 4 min walk

About this property

DoubleTree by Hilton Memphis Downtown

4-star hotel located in Downtown Memphis
Near Beale Street and FedEx Forum, DoubleTree by Hilton Memphis Downtown provides dry cleaning/laundry services, a bar, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant.
You'll also enjoy the following perks during your stay:
  • Breakfast (surcharge), valet parking (surcharge), and express check-out
  • A gift shop, wedding services, and ATM/banking services
  • A TV in the lobby, a front desk safe, and a porter/bellhop
  • Guest reviews speak highly of the location
Room features
All 280 rooms offer comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 40-inch LED TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 28 per night; includes in/out privileges)

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: USD 15 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Cribs/infant beds available
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space (8000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds available

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 40-inch LED TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: USD 15 per person (approximately)
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel Memphis Downtown
DoubleTree Hilton Memphis Downtown
DoubleTree Memphis Downtown
Hilton DoubleTree Memphis Downtown
Hilton Memphis Downtown
Memphis Downtown DoubleTree
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
DoubleTree Hilton Memphis Downtown Hotel
Doubletree By Hilton Memphis
DoubleTree by Hilton Memphis Downtown Hotel
DoubleTree by Hilton Memphis Downtown Memphis
DoubleTree by Hilton Memphis Downtown Hotel Memphis

Frequently asked questions

Is DoubleTree by Hilton Memphis Downtown pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at DoubleTree by Hilton Memphis Downtown?

As of Dec 10, 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Memphis Downtown on Dec 16, 2022 start from $126.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton Memphis Downtown?

Valet parking is available for USD 28 per night.

What time is check-in at DoubleTree by Hilton Memphis Downtown?

Check-in is from 4:00 PM - anytime.

What time is check-out at DoubleTree by Hilton Memphis Downtown?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Memphis Downtown located?

Located in Downtown Memphis, this hotel is within a 10-minute walk of AutoZone Park, Beale Street, and FedEx Forum. Orpheum Theatre and Renasant Convention Center are also within 1 mi (2 km). Memphis Central Station is 19 minutes by foot.

Can I cancel my reservation for free at DoubleTree by Hilton Memphis Downtown and receive a full refund?

Yes, DoubleTree by Hilton Memphis Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Memphis Downtown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.4

Good

Rating 10 - Excellent. 352 out of 999 reviews" "
" "10 - Excellent 35%
Rating 8 - Good. 300 out of 999 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 159 out of 999 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 105 out of 999 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 83 out of 999 reviews" "
" "2 - Terrible 8%

7.8/10

Cleanliness

8.3/10

Staff & service

7.1/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Weiwen
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.

8/10 Good

Matthew
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for parking. There is no garage or on-site parking, so you’re forced to valet for $28 a night and the valet situation is horrible. There were only a couple of valets, so the wait to park was about 45 minutes and the line backed out into a busy street. It was a nightmare and the only reason I didn’t rate this place higher.
Stayed 1 night in Oct 2022

10/10 Excellent

Christopher
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t there long enough to take advantage of amenities but the little time I spent there was good. Can’t wait to go back.
Stayed 1 night in Oct 2022

4/10 Poor

JANET
Traveled with family
Very disappointed in this Doubletree, very old and run down, way overpriced, does not live up to the Doubletree name. The Holiday Inn down the street is much nicer and $50 less per night.
Stayed 1 night in Oct 2022

10/10 Excellent

Stephanie
Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to AutoZone Park! The cookies are amazing upon check in, but they don't provide any without nuts.
Stayed 1 night in Sep 2022

4/10 Poor

Craig, Burlington
Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a tired property that is in need of much improvement, We noted black mold on the curtain in our room. There was paint chipped and wood rot on the base of the bathroom door. In general, the room condition was poor. The bed was comfortable. We smelled an odour (almost like urine) but we noted the same smell outside the hotel so it may have been a city problem. We ate in the downstairs restaurant off the lobby. The restaurant cleanliness left a lot to be desired…actually deplorable. The coffee cup given to me still had coffee stains on it. The window sill was filthy. The dying orchid flowers were covered in dust. We had to ask for our table to be wiped down as it was filthy. The staff member seemed to be doing her best but obviously, more staff was needed. The food was good. The front desk staff were friendly and helpful…they are just working at a property that has been neglected. We used the valet parking which was fast and efficient. The housekeeping staff we interacted with were friendly and good. This was a disappointing experience for us. We have stayed at other Hilton properties in the past and have not experienced this low level of hotel quality before. We would not stay here again.
Stayed 3 nights in Sep 2022

6/10 Okay

patricia
Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was good however we found what looks to be a insect in our bed
Stayed 2 nights in Sep 2022

10/10 Excellent

Kenya
Liked: Staff & service, amenities, property conditions & facilities
Valet
Stayed 1 night in Sep 2022

2/10 Terrible

alvin
Disliked: Staff & service, property conditions & facilities
This is the worst hotel I’ve ever stayed in my life for the price that I paid simply ridiculous will never ever stay there again
Stayed 2 nights in Sep 2022

2/10 Terrible

Diane
Traveled with group
The valet parking was awful
Stayed 2 nights in Sep 2022