"Booked for a special celebration and did not disappoint- even after a ropey start! On arrival staff member checking us in told my partner about the drinks in our room organised as a surprise for them, our room had the previous occupants crisps still over the floor and the tv remote was missing. I headed back to reception to request a spare and for the crisps to be cleaned up. Mulhan could not have been more helpful - he moved and upgraded us! It made our trip extra special. The hotel was perfect, great location, helpful staff, great breakfast - overall we had a fantastic stay!"