Milan Chalets

This is an excellent place start-up. The room was very well decorated! Very nice! The bed was sooo comfortable. The room and bath were very clean and the workmanship was very well-done. There were a few things still to do. The accessible room on the 1st floor was not quiet so a wedding rehearsal was right in there w us. There are issues with door entry codes, have a staffed, obvious check-in desk for service and directions to room. A posted guide to thermostat use, please have better coffee!...

This hotel was renovated a few years ago and re-opened. All rooms are on the 2nd floor and I've stayed in about 4 different ones as each one is unique to the building's architecture. I mention the second floor because there is no elevator so you have to use stairs. Handicapped people might have trouble, I'd check with the hotel as to what they can accommodate. They have a good bar. Food is American and also has a German focus. It is a really warm inviting place. Walking distance to...

Easy access from the interstate. Room size was nice and plenty. The condition of the room was very clean and the bed and pillows are comfortable.

breakfast

Good, hot breakfast with egg disks and sausage, waffles. Whole fruits. Cereals and skim and whole milk. Price not bad since it was on sale for one day only. Room could have been warmer since they knew we were coming and had the room picked out. Location good by interstate and gas stations nearby.

Good price nice staff and convenient to the casino.

Excellent place to stay. VERY clean!

Sit on the front porch and watch the activity on the Ohio River. Room loaded with ambiance of days gone by. Very quiet and comfortable.

The staff was extremely friendly and helpful. The woman at the front desk went out of her way to print off maps to Oxford, Ohio for the families staying there. Everything was very clean throughout the hotel. The breakfast was very tasty and there were plenty of choices for everyone. I would definitely stay here again.

We stayed here for three nights with our two little children. The room is very quiet, unlike other hotel rooms. The pool is warm. Best of all, the staff are super friendly to us. During the buffet breakfast, one staff even serves us and cleans up for us. Really recommend this hotel in this area.

We spent 2 nights at the hotel while on a college visit with my daughter. We arrived at almost 1:00 in the morning, very tired and ready to hit the pillows. The young man who greeted us at the desk was very welcoming and made sure we knew about breakfast the next morning. The following day we were exausted after visiting the college. We spent the evening in the beautiful lobby sitting in comfy chairs and drinking coffee. We were impressed by the christian family atmosphere as we watched...

Hotel was outstanding for the price, only complaint is that when I booked the room it showed only the main hotel/casino which is what we wanted, yet when we checked in we were put in "the lodge" which is seperate from main hotel so had to take shuttle to and from casino/restaurants. Would of liked to have been in the main hotel as shown on hotels.com.. But with the exception of the inconvenience the hotel stay was great.

The hotel was fine, but Expedia was not! The lady I talked with was not helpful and was rather rude! She refused to give me the hotel's local phone # so I could ask them some questions regarding our planned stay. I reported this to the hotel personal and they said they have had problems with Expedia.