Ratings based on 377 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient well managed

Posted Apr 14, 2017
Perfect, very easy affordable. Nothing more to say! Perfect is perfect....
3 out of 5
by A verified traveler

Neat location, Far from the Marriott Experience.

Posted Nov 14, 2016 on Hotels
Considering the often exorbitant prices of luxury and design hotels in Milan, I've decided to go with the AC Hotels by Marriott for 4 nights. Am disappointed with my worst Marriott service experience. The Pluses - Good proximity to Corso Como and the Garibaldi M2 Metro station, within 5mins walk from the Hotel. The urban/suburban line is located directly at the entrance of the Hotel. Adjacent to the 10 Corso Como outlet store. Bed and pillows are one of the more comfortable I've had in Europe. Wifi is free but needs logging in every 3 days. Rooms are decently sized. Ask for a room on a high floor for a view of the Milan Skyline in Porta Nuova. It is also fun as my housekeeper has a quirky sense of humour and likes to experiment laying out the items on my bedside table and the toiletries on the daily. The Minuses - Rooms are not soundproofed - You can here the trotting along the corridor and room doors opening and closing in the middle of the night. Drainage at the toilet is poor and slow, the shower floods. Sheets were dirty - Mine had dry blood stains on the duvet cover and it is evident that they did not change the cover throughout the period of stay. The wallpaper is peeling. Service is lukewarm and the staff at the reception are curt at best. Had some rather bad customer service experience over the phone.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 3, 2016 on Hotels
5 out of 5
by A verified traveler

Clean and Comfortable

Posted Oct 10, 2016 on Hotels
We were only there for 1 night but all in all we appreciated modern amenities after a long trip to various areas of Italy. Very comfortable stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Posted Sep 29, 2016
We were startled to find we had a room on the 15th floor, but it was superb, with a fantastic view of the city. We chose the hotel for its position near Garibaldi Station, and would have stayed there again but it was fully booked for Fashion Week.
3 out of 5
Recommended
for Everyone
by A verified traveler

Centrally located close to train station

Posted Sep 22, 2016
Centrally located close to train and lively neighborhood of restaurants and bars and shopping. The staff was very hospitable and service was excellent. I would recommend it!
4 out of 5
by ALLAN from Singapore

Posted Aug 29, 2016 on Hotels
The hotel is basic accommodation but the room conditions were very good. The train & tram stations were close by for easy access into the city centre. It's value for money. The only set back for me was that the hotel did not immediately release the holding charge on my credit card even after I paid the bill at check-out. I had to make some effort through Hotel.com to rectify the situation.
5 out of 5
by Ashraf

This traveler left a rating score only Posted Aug 28, 2016 on Hotels
5 out of 5
by Nichola from Trinidad

Great hotel and great staff!

Posted Aug 13, 2016 on Hotels
It was perfect for us. We arrived late at the railway station..walked to the hotel..had a wonderful full day in the city. The hotel kept our luggage so we could pick it up later on our way out of Milan by train again! Perfect hotel!
5 out of 5
by Salem

Posted Aug 10, 2016 on Hotels
Good Hotel