The staff was customer-focused, engaging, and informative. The hotel is aesthetically pleasing, clean, and has numerous amenities of which to take advantage.
Because the hotel is attached to the Mall of America, it was convenient to return to our room to drop off shopping bags or rest if needed. Incredibly convenient!
The only recommendation is to upgrade the guest room refrigerators. They're too small and they're tucked away in a lower cabinet making them difficult to utilize.