- Disliked: Cleanliness, amenities, property conditions & facilities
Was VERY surprised by the hotel. None of the amenities listed were available, and were reasons we had booked there. No airport shuttle, No breakfast, No pool, No workout room, No bar/lounge. There is MAJOR renovation going on throughout the facility, including many rooms on the floor we stayed on. Carpeting in our room was stained/dirty. I would have thought that with the number of Marriott properties in the same area, that it would have been beneficial to relocate guests to a facility that was more "Guest friendly". The best compliment is that the front desk personnel were FANTASTIC. Friendly, courteous, and helpful for referral for someplace to eat. Apologetic on behalf the the hotel, while unable to provide services listed for the hotel. I understand the effects of COVID, as I work in health care and education. But Marriott/BonVoy advertising has done a poor job providing for those who are traveling.