“Overall we had a great stay beautiful rooms five-star amenities epic breakfast with the most beautiful breathtaking view of the mountains the staff was great especially nacteria who was super helpful
They managed to have a rental car delivered to the hotel. And that was beyond the good service.
We are definitely thinking of going back for a second vacation to the same lovely hotel.”
“Cleanliness
While the hotel was cleaned, the standard was far from adequate. We found hair in our bedsheets, stains on the towels, and improperly washed plates and cutlery at breakfast. The swimming pool was also poorly maintained, with leaves and bird droppings in the water.
Noise & Soundproofing
Sound insulation is practically non-existent; you hear every footstep and conversation in the hallway, as well as noise from neighboring rooms. Due to a lack of separation between guest rooms and the……
“Im großen und ganzen echt sehr nettes und zuvorkommendes Personal. Wir hatten Halbpension gebucht und im Durchschnitt war eigentlich immer für jeden beim Essen was dabei. Bei der Sauberkeit sollte dennoch noch etwas mehr nachgeholfen werden.”
“Gorgeous complex, immaculately clean and several beautiful pools. Our room and balcony were very big. All staff so friendly. We will definitely go again.”
“The standard rooms are quite small, while the suites are more spacious. There are only two power outlets in the rooms, and none beside the bed. The furniture is very old and worn, and parts of the walls have been patchily repainted. The bathroom has a bathtub and feels very cramped.
The beach is beautiful; however, the entrance to the sea is very rocky, with large stones that create a risk of slipping and falling. Removing some of these stones would make access to the sea much safer.
The staff……