Moon Palace Jamaica – All Inclusive

Photo gallery for Moon Palace Jamaica – All Inclusive

Primary image
On the beach, white sand, sun loungers, beach umbrellas
4 outdoor pools
Water park
Indoor spa tub

Overview of Moon Palace Jamaica – All Inclusive

VIP Access

Moon Palace Jamaica – All Inclusive

5.0 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
Map
Main Street, Ocho Rios, Saint Ann

Explore the area

  • Popular LocationIsland Village12 min walk
  • Popular LocationMahogany Beach16 min walk
  • AirportOcho Rios (OCJ-Ian Fleming Intl.)26 min drive
  • Popular LocationJames Bond Beach32 min drive

Choose dates to view prices

Moon Palace – Jamaica All-Inclusive Resort

Take the vacation of a lifetime at Moon Palace Jamaica All-Inclusive Resort, a tropical, luxury experience with fantastic amenities—all nestled along a gorgeous stretch of beach. The 5-star hotel includes free airport transportation to and from its incredible location in Ocho Rios, on the north side of the island. Have your pick of world-class entertainment, with performances from famous artists, shows from around the world, and incredible DJ sets at Club Noir nightclub.

Surf like a pro on the Flowrider Double Wave Simulator, which creates always-perfect waves for hours of surfing fun. Go kayaking, paddle boarding, and catamaran sailing, and enjoy included equipment, tours, and lessons.

Appreciate gourmet cuisine at multiple dining venues serving only the best, including Certified Angus Beef and top-shelf spirits, in settings ranging from casual snacking to fine dining. Kids will be in paradise in the “Playroom,” an entertainment hall perfect for little ones to play and get creative. There’s a packed schedule of fun events and trained staff ready to take care.

Relax in the stately, airy rooms with modern touches and plush beds. See what paradise looks like for yourself and book one of Expedia’s deals with fantastic room rates at Moon Palace Jamaica.

About this area

Ocho Rios

Located in Ocho Rios, Moon Palace Jamaica – All Inclusive is near theme parks and on the beach. Ocho Rios Clock Tower and Ocho Rios Fort are local landmarks, and some of the area's attractions include Reggae Xplosion Museum and Mystic Mountain. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water.

What's nearby

  • Ocho Rios Craft Park - 3 min walk
  • Ocho Rios Clock Tower - 5 min walk
  • Island Village - 12 min walk
  • Mahogany Beach - 16 min walk
  • James Bond Beach - 32 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • Moon Palace Jamaica - 4 min walk
  • Taste Of India - 4 min walk
  • Island Grill - 5 min walk
  • Mom’s - 5 min walk
  • Miss T's Kitchen - 6 min walk

About this property

Moon Palace Jamaica – All Inclusive

Upscale property on the beach, with 4 outdoor swimming pools
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and a sauna. Additional features at this property include complimentary wireless Internet access, concierge services, and an arcade/game room.. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite..#This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). Gratuities and taxes Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted. Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included) In-room liquor dispensers Activities and facilities/equipment All non-motorized water sports are included. Water activities Kayaking Land activities Fitness facilities Volleyball Lessons/classes/games Aerobics Bartending Dancing Water fitness Entertainment Onsite entertainment and activities Access to onsite nightclubs Not included Motorized water sports Sailboats Scuba-diving certification Scuba-diving excursions Scuba-diving lessons Windsurfing Childcare Spa/beauty facilities and services Activities and services offered by independent operators Transportation to offsite activities. Policies: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 11:30 PM. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: No smoking.
Moon Palace Jamaica – All Inclusive offers 705 air-conditioned accommodations with iPod docking stations and free minibar items. Each accommodation is individually furnished. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 swim-up bars, 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 4 outdoor pools
  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • In-room child care (surcharge)
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • Computer station
  • Meeting rooms - 6

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch Smart TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

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Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 597 out of 981 reviews
5 - Excellent 61%
Rating 4 - Good. 208 out of 981 reviews
4 - Good 21%
Rating 3 - Okay. 96 out of 981 reviews
3 - Okay 10%
Rating 2 - Poor. 41 out of 981 reviews
2 - Poor 4%
Rating 1 - Terrible. 39 out of 981 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Really nice stay
Stayed 1 night in May 2022

5/5 Excellent

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
My experience was great!
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
A lovely property! Great food, wonderful staff. Close to local shops.
Stayed 2 nights in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort and great food options.
Stayed 3 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent in all avenues
Stayed 1 night in May 2022