Ratings based on 957 Verified Reviews

3.4 out of 5
69% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Loitering. Yay.

Posted Apr 22, 2017
Pros: Fine rooms and breakfast and my car was safe.
Cons: The clientele.
Location: There are some restaurants and other motels.
Car was safe. Fine breakfast with several options. Didn't like the dude with a bottle and neck tattoo loitering at the door when we arrived at night. A little cold. Comfortable beds and a fine bathroom.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 2, 2017
The hotel was nice and comfortable. We did have difficulties with our room keys several times however, the staff was patient and accommodating. The rooms are comfortable and clean. The only thing is the continental breakfast doesn't provide much. Each time we went down (and we would go down early) there wa barely anything available to choose from. Other than that, it was a good stay.
Comment from Hotel Management
Apr 15, 2017 by Manager, Hotel Management
Thank you for staying here in our hotel. I apologize for the inconvenience due to the problem with the keys. I am glad that our staff assisted you efficiently. Thank you for staying with us and for letting us know the aspects of our accommodations and services that you enjoyed. Rest assured that we will do our best to ensure your satisfaction on your future visits. Have a great day!
3 out of 5
by A verified traveler

Ok for the price

Posted Feb 10, 2017
The bathroom had tiles that would come up every time I stepped on them. Also around the edge of the tub had little black specs, looked like mold. The heater in the room wouldn't stay on, it kept going off and I was cold most of the night. The juice at breakfast was too sugary, I couldn't drink it. But for $60 I guess it was ok.
Comment from Hotel Management
Feb 24, 2017 by Manager, Hotel Management
I am very sorry about the issues you experienced. Your comment on the status of clean, uneven floor tiles, the tub and the heating unit in the room you were accommodated. I sincerely apologize for the setback. Your feedback will be verified and addressed properly. I hope we could have the chance to serve you again soon. Kind regards.
1 out of 5
by A verified traveler from Rochester, NY

a mess from the start

Posted Jan 29, 2017
We arrived at 1am and were waiting to check in for almost an hour because there was a couple in front of us trying to get a refund: a fight happened outside of their room and freaked out them and their 1 year old. The manager was on the phone with the single associate at the desk and the associate was begging him to come into work because he didn't know how to handle this and more people kept coming in to check in and were waiting and the manager refused. The single associate that was there was in sweats and had his girlfriend on the couch talking to him in between sentences with the customer. It was so unprofessional and honestly a trashy experience.
Comment from Hotel Management
Feb 3, 2017 by Manager, Hotel Management
Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. We want you to know that we take your comments to heart and that we are continuously discussing and implementing new ways to improve upon the guest experience at our hotel. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
5 out of 5
by Hee

This traveler left a rating score only Posted Jan 23, 2017 on Hotels
2 out of 5
by A verified traveler from Bellmawr, NJ

Posted Jan 18, 2017
Pros: Exercise room....
Cons: TV choices...
Location: Shopping...
TV choices are abysmal. There is no microwave in the room. In room 203 there was a mouse and I have pictures of that. Mouse bait is still seen behind the cupboards.
Comment from Hotel Management
Jan 29, 2017 by Manager, Hotel Management
Thank you very much for your review. I am so sorry for the unfortunate incident that you experienced regarding the visit of unwelcome pests in your guest room. I assure you that your reviews will be forwarded to our management for evaluation. We hope that you will give us another chance to provide you with the accommodations that you deserve.
1 out of 5
by A verified traveler

Horrible experience

Posted Jan 16, 2017
Arrived late was told I could still stay for the night by morning staff. Manager said no you have to leave at checkout. Only there 4 hours and put out after I was told I could stay my full day I paid for. I should be refunded my money.
Comment from Hotel Management
Jan 24, 2017 by Manager, Hotel Management
I am very sorry for the inconvenience you experienced following your quick stay in our hotel. Your feedback is submitted to our hotel administrator for evaluation, thank you for letting us know. I assure you that this is addressed accordingly. Kind regards.
4 out of 5
by A verified traveler

Get what you pay for

Posted Dec 30, 2016 on Hotels
My stay was economical, but the breakfast this time was meh... they ran out of coffee one day, waffles the next, and the juice machine was broken. I also banged my ankle on a metal bracket that was sticking out of the bed frame hidden by the sheets.
5 out of 5
by A verified traveler

Posted Dec 12, 2016 on Hotels
It was ok
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Dear guest, It is wonderful to hear that you enjoyed your stay at our hotel. We hope to see you again and hear from you soon. Kind regards.
5 out of 5
by A verified traveler

Posted Dec 4, 2016 on Hotels
good
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Dear guest, I am happy to learn that you enjoyed the value and quality of our accommodation during your visit. Please know that your satisfaction is very important to us, we will do our best to make your next visit a better experience. Kind regards.