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"Excellent staff, room, and loc"

"Furniture is a little outdated, but the room was clean and inviting. Continental breakfast was available at 6 am. We will stay again if traveling through Cle Elum. "

"Staff was attentive and ready to help. Checked me in quickly and easily. Made the arrival process easy. Clean room. Quiet and safe."

"Clean room. Front desk staff were awesome."

"Beautiful room!,views, food! "

"The room was very clean and breakfast was fantastic!"

"The staff was extremely unprofessional, smug and told me there was no one I could speak with regarding my dissatisfaction. I asked if she was the owner and she scoffed and told me that she would not contact anyone and she was the only person to discuss the issue with and she refused. If my employees ever treated my clients in this manner, they would be terminated. This 'manager' was a bully. She is ill-equipped lacking diplomacy and conflict resolution skills. They charged my credit card for services not rendered, to include extra charges without authorization or explanation and emphatically refused to explain their reasoning and told me they didn't have to... "

"The associate was very put off that I booked my stay through Hotels.com. A “third-party payer”. The hallway light shone through the door jam of my room. The room was not dark. It was lite up because of the hallway light coming through the entire door jam, top sides, and bottom. My room was next to a mechanical room and I heard squeaks and grinds all night long. And the pillows were as flat as pancakes no support there was four of them every single one of them were flat. "

"Great stay"