The overall experience would’ve been excellent but….the staff just don’t know their things very well, I tried to book a boat to the smaller islands, the tour booking desk asked me to go to the front reception, after queuing up the reception told us to go the tour booking desk. Then after the ticket is booked, the tour booking desk said the pick up bus would come at 8am, we got there at 8am, the front greeting guys said the pick up would be 8:20am, told us to go sit at the lunges inside and he will come and get us once the bus is here, we came back out at 8:15am, the front had a different guy, said “bus already gone 10mins ago, you didn’t look?”
So from this experience, and just the price vs facilities I know i will not be using this resort again, eg. the gym runs only till -6pm and has a lunch break??????
