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Grand Park Royal Cozumel - All Inclusive

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On the beach, free beach cabanas, sun loungers, beach towels
On the beach, free beach cabanas, sun loungers, beach towels
On the beach, free beach cabanas, sun loungers, beach towels
3 outdoor pools, pool umbrellas, sun loungers

Overview of Grand Park Royal Cozumel - All Inclusive

VIP Access

Grand Park Royal Cozumel - All Inclusive

4 out of 5

3.9/5 Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600

Explore the area

  • Popular LocationPlaya Caletita9 min walk
  • Popular LocationCha'an Ka'an Observatory of Cozumel10 min walk
  • Popular LocationStingray Beach15 min walk
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)14 min drive

Choose dates to view prices

About this area

Cozumel

Located in Cozumel, Grand Park Royal Cozumel - All Inclusive is connected to a shopping center. Palacio Municipal and San Gervasio are local landmarks, and the area's natural beauty can be seen at Arrecifes de Cozumel National Park and Isla Cozumel Biosphere Reserve. Traveling with kids? Consider Cha'an Ka'an Observatory of Cozumel and Stingray Beach.
Visit our Cozumel travel guideOpens in a new window
Map

What's nearby

  • Playa Caletita - 9 min walk
  • Cha'an Ka'an Observatory of Cozumel - 10 min walk
  • Stingray Beach - 15 min walk
  • Palacio Municipal - 3 min drive
  • Plaza Punta Langosta - 3 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 14 min drive

Restaurants

  • La Veranda /Ultra Casual — 1 min walk
  • El Caribeno / Casual — 1 min walk
  • Rolandi's — 3 min drive
  • Pepe's Grill — 4 min drive
  • Jeanie’s — 4 min drive

About this property

Grand Park Royal Cozumel - All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
At Grand Park Royal Cozumel - All Inclusive, hit the beach, dine onsite at La Veranda /Ultra Casual, or enjoy a drink at one of the property's 2 beach bars. All 342 rooms offer furnished balconies, 24-hour room service, and LED TVs with cable channels. Minibars (stocked with some free items), coffee makers, and free bottled water are among the other amenities available to guests. Change of towels is available on request.
Grand Park Royal Cozumel - All Inclusive offers 342 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site antigen/rapid COVID-19 testing is available for a USD 20 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants and 1 coffee shop/café
  • 2 beach bars, 2 poolside bars and 4 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • 2 spa tubs
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness center
  • Snorkeling
  • Spa services

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference center (3206 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Massage - on the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.5 per night

We have included all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • A facilities fee includes use of: spa; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 388 out of 978 reviews
5 - Excellent 40%
Rating 4 - Good. 295 out of 978 reviews
4 - Good 30%
Rating 3 - Okay. 170 out of 978 reviews
3 - Okay 17%
Rating 2 - Poor. 84 out of 978 reviews
2 - Poor 9%
Rating 1 - Terrible. 41 out of 978 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities
There was only one service elevator working during our stay
Stayed 15 nights in Aug 2021

2/5 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool area is nice.
Stayed 7 nights in Sep 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well I've been coming here a few years and the only bad thing i can say is the food went down hill big time! The quality, too much salt, however when i ssid something i noticed they did put a toaster in buffet fir breakfast. The eggs were alwats black and over down! The usrd a very hot griddle which anyone who knows how to mske eggs ots got to be in a pan on a low to medium heat. Anywsy they used way too much salt in everything! The taco Tahiti was great! But hey i went there for the water. The food used to be ok now uts just awful! I hope they improve it because i do want to go back!
Stayed 7 nights in Sep 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoy the beach in general everything was good will be a plus to have more variety of diferent types of food
Stayed 2 nights in Sep 2021

3/5 Okay

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Good food, especially at the buffet. The Italian and Mexican restaurants aren`t that good. The cleaning staff is really rude, but the bar and pool staff are friendly. The room wasn`t that clean, we had problems with elevators not working, our water was shut down on our last day in the middle of my shower. But overall, by the cost-benefits, I would stay there again.
Stayed 3 nights in Sep 2021