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This is a mixed-bag property. The general cleanliness around the property is good; nothing more than usual wear and tear was noticeable, and the reception area and service was excellent - we were greeted with a glass of champagne and a smile. However, it's a "death by a thousand paper cuts" situation that puts this at 3 stars. The quality of the concierge service was inconsistent and frustrating. The room smelled musty and old. The shower pressure was terrible. I observed one employee speeding through the parking lot late at night. Upon checkout, my credit card was mischarged for a very significant amount that took days to resolve. There was insufficient parking due to many onsite weddings over the weekend. The shuttle in to town ran late a few times. None of these are deal-breakers on their own, but for a place that bills itself as a luxury/five-star resort, it falls short. Also, be aware of the pressure when you check in to sign up for a timeshare sales pitch in return for comped wine experiences. On the upside, it's a fantastic location, the onsite restaurants and facilities are good quality, and the staff are very friendly and professional.

We had an amazing time celebrating our anniversary weekend at The Meritage and look forward to returning in the future.