Natural Bridge State Park Tours

This place was overbooked and even though I had a confirmation number, I was told very rudely they had no rooms and I needed to get a refund from “whoever”. Very unprofessional and rude, also while there, I notice a lot of debris in the parking lot, people working on their cars, people just hanging out, trash cans overflowing, the smell inside was awful. The entire property felt unsafe, like if they hadn’t overbooked and I could’ve got the room I reserved, that it would be the type of place that the door wouldn’t close or wouldn’t lock or that it would take nothing to break into any room there. Everything inside was dingy as if cleaning doesn’t happen very often at all. I’d seriously feel safer sleeping in my car (parked at a different parking lot of course!