Ratings based on 377 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Miramar, Florida
Excellent service,very good food.Posted Nov 18, 2015
We found the entire staff to be exceptional. Carlos,Kirk,Patrol just to name a few. The campus was meticulously kept. I would definitely recommend the resort to my friends. Only negative....did not like having to walk across the street to access the beach. Thank you Sunset @ The Palms for an awesome week.
for Couplesby A verified traveler from Chicago, IL
Best all inclusive, adults only resort in Jamaica!Posted Nov 13, 2015
Cons: The only downfall is the sand fleas on the beach and the mosquitoes but nothing a little bug spray won't fix.
The food, the staff, the location, and the entertainment was absolute PERFECTION! Very secluded and private! For those looking for a nice quiet retreat and laid back vacation with a chance to unwind with a couple drinks and enjoy GREAT FOOD, this place is it! Very affordable, unbelievably friendly staff, very clean, and accommodating! HIGHLY RECOMMENDED!
for Everyoneby A verified traveler from Florida
Very clean, relaxing and unique.Posted Nov 12, 2015
Every staff member was very nice and accommodating. Food was excellent. I do not have any negative things to say.
by A verified traveler from los angeles
Not a beach front hotelPosted Nov 7, 2015
Pros: Nothing. Very disappointed .
Cons: Food and entertainment
Location: Only rick's cafe
Food verity was limited. For 4 star hotel, we expected better buffet. Only one restaurant which was open only few days a week with only 3 main course food. So food was disappointing. Poor entertainment (only piano and one local singer). No dance class, no beach volleyball, no games like tennis table or other activities. Hotel wasn't beach front. You have to go out of the hotel and cross the street to go to the beach. Inside the room were lots of mosquitoes.
for Everyoneby A verified traveler from CA
Lovely place to relax and rejuvenatePosted Nov 6, 2015
Me n my husband had a great experience . great staff and service , has a private beach .Food is good too . We enjoyed the pool , spa and hot tub too and overall it was a really fun vacation.
for Everyoneby A verified traveler from New Jerey
AmazingPosted Nov 1, 2015
Location: Guys from Scuba Carribe to take tours
We just came back from this beautiful vacation, and the experience has been absolutely fantastic The residence is perfect, beautiful,and clean, people professional and very kind ,food is vey good. The sea and the beach are absolutely awesome, just cross the street and you feel in paradise. The guys of Scuba Carribe are great, so if you wanna take a tour ( and i recommend it ) take it with them...we took 3 tours and it was one better of the other one...for us five star for all Alex&Sonia 24-30 Ottobre 2015
for Everyoneby A verified traveler from Mantua, NJ
The StaffPosted Nov 1, 2015
My husband & I just returned from our 10th visit to this resort-need I say more? The most relaxing spot in Jamaica
for Couplesby A verified traveler
Posted Oct 31, 2015
Pros: Small and quaint, fantastic service, great food, awesome pool and bar area. Enjoyed the beach area. Rooms were phenomenal!!
Cons: Consistency of drinks - depending on who your bartender was you could get an extra strong drink or a regular drink. Bug bites-despite the daily sprays
Location: Walk the beach, it is great the resort offers trips off property for shopping and tourist attractions.
We went here with a group of 4 couples - it was amazing!! From the moment we walked in the door we were impressed. We were warmly welcomed by staff members and offered food and drinks while we waited a few minutes for our rooms to be ready. The rooms were amazing, private , quiet, romantic, clean - each room comes with a safe, robes, mini bar and private balcony - impressed that those were not at any extra charge. Food was outstanding!! We enjoyed the different themes each night at the buffet. The beach area was nice, lots of shady places to choose from - we thoroughly enjoyed the food and drinks that we could get right there with out having to go back to the resort. Get the jerk chicken! Evening entertainment and spa were good, not great, but was nice to have options. With being such a small resort the guests and staff all get to know one another. Would definitely return.
for Everyoneby A verified traveler
Nice hotelPosted Oct 26, 2015
Nice hotel staff is amazing!! The lighting is not that great but for how often you actually staying in your room it works.
for Everyoneby A verified traveler
We couldn't have asked for more.Posted Oct 26, 2015
Pros: Everyone was very friendly.
Location: Great location.
Food was fantastic! Staff was very eager to please! Hotel was very clean and everything we needed was there!