Ratings based on 360 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Monroe, OH
Very Beautiful ResortPosted Oct 11, 2015
The best part of our stay at this beautiful resort was their very friendly staff. They made our stay very memorable. Very good food. Rooms are beautiful. Loved the treetop settings of the room. This is a resort for people who would like quite and peaceful vacation.
for Everyoneby A verified traveler
Phenomal food and great relaxing feelPosted Oct 6, 2015
It was a great honeymoon experience for my wife and I. It was very relaxing but also fun. The food was amazing, we didn't want to miss a meal. Even though you could find food at almost any hour of the day it was always fresh. The staff was very good and the rooms were very private. Even though the beach is across the street it really doesn't take away from anything. The beach staff is also very accommodating. I would recommend it to anyone and we will definitely be back.
for Everyoneby A verified traveler
Great Stay!Posted Sep 23, 2015
Pros: This hotel was beautifully landscaped and decorated and the staff was above expectations every single day!
Cons: I would have liked to see better food variety daily.
Location: Location was a walk away from the beach and there are plenty of water sports and places to eat nearby.
Best group of staff ever, very pleased and very impressed with the service.
by A verified traveler
Great service but the maids stealsPosted Sep 21, 2015
The all inclusive experience there was great! However the maids has a history of stealing! I know because I was a victim! Lock up ur things in the safe and keep the key in a hidden place where the maids can't find it!
for Everyoneby A verified traveler from Georgia
Fabulous,,, OutstandingPosted Sep 16, 2015
Pros: The accomendations,the live entertainment every night the delicious food not your regular buffet it was like being at a five star restaurant.
Cons: Informing a person perfectly clear to keep on the arm band. The band irritated my wrist. Find another method.
Location: There was nothing nearby that I saw. I used vivator tours which I would not recommend anyone to use
Loved it Loved it. Staff is wonderful,outstanding the staff is at your beckon and call. I went alone and I had a ball. I calmed there famished as I was checking Ingram I said I'm so hungry. One of the employees asked would I like a sandwich I said yes and a Piña Colda. He bought it back to me I asked how much he said nothing I asked for another Piña Colda which was bought to me. I enjoyed everyone at the establishment. I give my experience a 100%. I would go back just to go back to this resort. Right across the street I was the beach it was so fabulous Thea's a person in a building who came out with a stop sign to stop any traffic which is very little at the beach the chairs are already out with towels there food you can order and drinks right there on the beach. Just fabulous. I went there alone for my birthday the best decision I ever made
for Everyoneby A verified traveler from NY
Posted Sep 16, 2015
Good hotel, not as we expect. is a beautiful place for relaxing, nice views all around the hotel.
for Everyoneby A verified traveler from Los Angeles, CA
Perfect honeymoonPosted Sep 14, 2015
This place was increible. Everything from the beautiful rooms, clean gardens, delicious foods and unique style. I would highly recommend this hotel to anyone looking for a unique all inclusive experience.
for Everyoneby A verified traveler from Indianapolis
Sad to leavePosted Sep 13, 2015
Pros: Nice iidea of the tree houses which are very private. Just perfect! A comfy balcony will let you chill and admire the unforgetable plants.
Location: Diving with ScubaCaribe located at the beach, excursions: waterfalls, Black River etc., party boat WildThing - wicked!
Great ambience, superb nice and helpful staff. Houses that are close to the street are heavily impacted by the traffic noise; talk to the staff and they will easily switch your rooms. Very nice food, quite nice selection of the local specialties. Really it is sad to leave.
for Couplesby A verified traveler
friendliest staff evePosted Sep 8, 2015
Pros: Adults only resort-this made it even more relaxing
We travel frequently, and have never experienced the sincere commitment to customer service that we received at Sunset at the Palms. We did not encounter one single person who was not friendly. All went above and beyond to ensure that our stay was spectacular
for Everyoneby A verified traveler from ky
Heaven on earth!Posted Sep 8, 2015
If your idea of a vacation is to slow down and enjoy life. If you like beautiful scenery and the nicest people, with amazing beaches. If you like being treated like family, this is the best place imaginable!!!