New Roads Vacations from $791

First upon our arrival The front desk clerk starts to almost processes us and then walks away and goes into another room for five minutes. We had reserved two king suite rooms. The rooms are very small, old, and outdated. In each of the rooms, we turned on lamps and lights and they flickered the lamp had to be turned off never stopped flickering. I went to take a shower and noticed there was absolutely no washcloth in our room or my daughter‘s room. I tried to use the phone inside the room to call the front desk. The phone doesn’t work. I used my cell phone to call the front desk and ask for someone to bring some washcloths after sometime. Someone arrived at the door with hand towels. I gave up and took a shower and washed with a big hand towel not fun. They gave a room closest one to the elevator, room 209 can hear people talking going in and out of the elevator kept me up for a while. Wake up the next morning, go down to eat breakfast. We paid to eat the breakfast all three of us. We noticed there was only one blueberry muffin. We asked the person working in the buffet if they could bake 2 more blueberry muffins. blueberry muffins never came out and we split 1 muffin in two. Then we proceeded to check out at the front desk. We let them know about the washcloth issue. They said well we’re just out of washcloths and acted like it was no big deal. I will never stay at the Cook Hotel in Baton Rouge ever again.

The hotel provided an awesome experience. If anything was broken or needed fixing, the employees were quick to find a solution or assist with the issue. Overall, my experience was fantastic, and I was very satisfied with the excellent service and hospitality.

We were in a queen room that was very large. The beds were very comfortable and the property was well maintained. Check in was smooth and the valet and staff that checked us in were very helpful and friendly.

I chose this hotel for the river view/ corner room. The room itself was unique, but the view wasn't as expected and the room was not as clean to our liking. Hair on the floor, dirty wash rags in the shower, urine drops around the toilet, just really needs an over all deep, sanitizing cleaning. Hated the shower. The tile was very slick and water didn't get very warm. I wouldn't stay here again when there is other options, especially for the price, plus $25 parking fee.