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Heritage Hotel

Photo gallery for Heritage Hotel

Front of property
In-room safe, desk, blackout drapes, iron/ironing board
Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Heritage Hotel

Heritage Hotel

2.5 star property

7.6/10 Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Housekeeping
  • 24/7 front desk
18 West 25th Street, New York, NY, 10010

Explore the area

  • Popular LocationEmpire State Building11 min walk
  • Popular LocationBroadway18 min walk
  • Popular LocationTimes Square18 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)51 min drive

Room options

About this area

New York

Heritage Hotel is located in Manhattan, a neighborhood in New York, and is in a shopping district and near the airport. Flatiron Building and Empire State Building are notable landmarks, and the area's natural beauty can be seen at Madison Square Park and The High Line Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's convenience to public transportation: 23 St. Station (5th Av.) is 3 minutes by foot and 28 St. Station (Broadway) is 4 minutes.

What's nearby

  • Madison Square Park - 2 min walk
  • Flatiron Building - 4 min walk
  • Empire State Building - 11 min walk
  • Broadway - 18 min walk
  • Times Square - 18 min walk

Getting around

  • 23 St. Station (5th Av.) - 3 min walk
  • New York 23rd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 51 min drive


  • Wagamama - 2 min walk
  • Vin Sur Vingt - 2 min walk
  • Toshi's Penthouse - 2 min walk
  • Manzo - 2 min walk
  • Eataly - 3 min walk

About this property

Heritage Hotel

Hotel near Madison Square Garden
Close to Empire State Building and Grand Central Terminal, Heritage Hotel provides a 24-hour gym, a business center, and more. Stay connected with free in-room WiFi.
Additional perks include:
  • An elevator, tour/ticket assistance, and a computer station
  • A 24-hour front desk, a TV in the lobby, and luggage storage
  • A vending machine, multilingual staff, and concierge services
  • Guest reviews say great things about the central location
Room features
All 111 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • TVs with premium channels
  • Daily housekeeping and desks


English, German, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Things to do

  • 24-hour fitness center


  • ATM/banking services
  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance


  • Designated smoking areas
  • TV in lobby

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains


  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels


  • Premium channels
  • TV


  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Safe

Similar properties

See similar properties



Check-in from 3:00 PM - 6:30 AM
Late check-in subject to availability
Minimum check-in age - 21


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

    A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Frequently asked questions

Is Heritage Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Heritage Hotel?

As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at Heritage Hotel on Jan 8, 2023 start from $116.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Heritage Hotel?

Check-in is from 3:00 PM - 6:30 AM. Late check-in is available during limited hours.

What time is check-out at Heritage Hotel?

Check-out is at 11 AM.

Where is Heritage Hotel located?

Located in Manhattan, this hotel is within a 5-minute walk of Madison Square Park and Flatiron Building. Empire State Building and Madison Square Garden are also within 15 minutes. 23 St. Station (5th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

Can I cancel my reservation for free at Heritage Hotel and receive a full refund?

Yes, Heritage Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Heritage Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 10 - Excellent. 325 out of 1002 reviews" "
" "10 - Excellent 32%
Rating 8 - Good. 379 out of 1002 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 164 out of 1002 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 72 out of 1002 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 62 out of 1002 reviews" "
" "2 - Terrible 6%




Staff & service




Property conditions & facilities



6/10 Okay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They should be much more open about no parking/valet when booking. In NYC, this isn’t easy to navigate. The “preferred” garage was full so spent time driving around to try to find parking.
Stayed 1 night in Dec 2022

4/10 Poor

Esther Sarah
Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
2 double beds fit in a small room. I guess because this is New York. Hallways are tiny too, hard to navigate when you have baggages

10/10 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and courteous. Our room had a spacious, clean bathroom, recently renovated. Near the hotel is a nice bistro. Subway stations are close. After check-out, while we were still in the city, we were able to leave our luggage at the hotel for $2 per bag.

8/10 Good

Traveled with group
Liked: Cleanliness, staff & service
Very well located old hotel. Front desk staff very nice and friendly. The room and bathroom are very small but the beds are comfy. Good for the price.

8/10 Good

Liked: Staff & service
Good hotel for travelers on a budget. Good location. Friendly staff.
Stayed 3 nights in Nov 2022

8/10 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for location. Walkable or train to anywhere in NYC. Nice that they send you to a parking garage that is a street over and a great rate. Great room with 3 beds.
Stayed 1 night in Nov 2022

8/10 Good

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Traveled with group
Liked: Staff & service
Staff were very friendly and helpful. It is a typical older NYC hotel with relatively small rooms, but adequate for one or two nights stay. It is only a 15 minute walk from NY Penn station and a block from Maddison Square garden. Plenty of restaurant and shopping options. Visit '230 5th Ave rooftop bar and restaurant' for a great view of the city, especially at night time, which is only 5 minutes walk from the hotel.
Stayed 1 night in Nov 2022

8/10 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff efficient and polite, room was cold
Stayed 1 night in Nov 2022

10/10 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff.
Stayed 2 nights in Nov 2021