“The lack of empathy due to my inability to fly to the east coast and the necessity to cancel my trip. I was attending a family reunion on my 70th birthday due to over 250 cancelation and close to 1000 delays. Flying into Albany was not possible unless I want to have multiple stops and take 10-12 hours of travel. It was not worth. All my monies were refunded except from them.”
“The lack of empathy due to my inability to fly to the east coast and the necessity to cancel my trip. I was attending a family reunion on my 70th birthday due to over 250 cancelation and close to 1000 delays. Flying into Albany was not possible unless I want to have multiple stops and take 10-12 hours of travel. It was not worth. All my monies were refunded except from them.”
Donald