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"We absolutely loved this place, and it’s probably going to be our favorite of all of Japan. The staff is super friendly, helpful, and knowledgeable. They go really out of their way to make a great experience for you! . The onsen is very cool as well. Highly recommend. 20/10"

"The staff were brilliant and very welcoming especially to my two children, the place was beautiful, the evening meal was lovely and very unique. We really enjoyed our 1 night stay."

"Good stay. Very friendly staff and clean property. Bathrooms/showers are shared and only one per floor. Great location close to Gora Station."

"Love the comfy environment. Love the host, Hiro. He is very friendly and helpful. I would stay here again if get the chance to come back to Hakone."

"I loved the traditional house that was built 100 years ago. The hotel staffs were very polite and friendly. I would come back to this hotel again and would recommend all my friends and family here."

"Comfortable stay at a modern facility. Self check in ok, and a staff member arrived just in case"

"The room was immaculate and cute. Simple but had everything we needed. The breakfast was very good as well."