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Overview of The Prince Hakone Lake Ashinoko

Photo gallery

Guest reviews

4.2 / 5Very Good
460 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Spa

Map

Highlights

Popular LocationLake Ashi1 min walk
Popular LocationHakone-en Aquarium1 min drive
RestaurantLa Terrazza4 min drive
RestaurantBakery & Table4 min drive

Choose dates to view prices

  • Twin Room, Smoking, Garden View

    4.4/5 guest room rating

    Room amenities

    • 409 sq ft
    • Sleeps 3
    • 2 Double Beds
    More details
  • Twin Room, Smoking, Mountain View

    3.8/5 guest room rating

    Room amenities

    • 409 sq ft
    • Sleeps 3
    • 2 Double Beds
    More details
  • Superior Twin Room, Non Smoking, Annex Building

    4.9/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 5
    • 2 Double Beds
    More details
  • Double Room, Smoking

    4.6/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Twin Room, Smoking, Lake View

    4.4/5 guest room rating

    Room amenities

    • 409 sq ft
    • Sleeps 3
    • 2 Double Beds
    More details
  • Twin Room, Non Smoking, Garden View

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Twin Room, Non Smoking, Mountain View

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Twin Room, Non Smoking, Lake View

    4.2/5 guest room rating

    Room amenities

    • 409 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Double Room, Non Smoking

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Hakone

Located in Hakone, The Prince Hakone Lake Ashinoko is on a lake. Hakone Shrine and Mishima Sky Walk are notable landmarks, and some of the area's activities can be experienced at Hakone Kowakien Yunessun and Hakone Gora Park. Fuji Safari Park and Hakone-en Aquarium are also worth visiting. Spend some time exploring the area's activities, including golfing.

Visit our Hakone travel guide
Map
Popular Location

What's nearby

  • Lake Ashi - 1 min walk
  • Hakone-en Aquarium - 1 min drive
  • Hakone Shrine - 7 min drive
  • Ōwakudani - 7 min drive
  • Hakone Ekiden Museum - 13 min drive

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Gora Station - 12 min drive

Restaurants

  • La Terrazza - 4 min drive
  • Bakery & Table - 4 min drive
  • Amazake Chaya Tea House - 6 min drive
  • 桃源台ビューレストラン - 7 min drive
  • 箱根ホテル小涌園 ラウンジ アゼリア - 10 min drive

About this property

The Prince Hakone Lake Ashinoko

4-star lakefront hotel, walk to Lake Ashi
3 restaurants, a coffee shop/café, and a spa tub are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a steam room, massage/treatment rooms, and concierge services. All 134 rooms provide free WiFi and free wired Internet, flat-screen TVs with digital channels, and conveniences like refrigerators and coffee makers. Minibars, room service, and in-room massages are among the other amenities available to guests.
The Prince Hakone Lake Ashinoko offers 134 accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels and pay movies. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a spa tub and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Free self parking
Free train station pick-up shuttle

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–9:30 AM
3 restaurants and 1 coffee shop/café
Room service available

Things to do

Hot springs
Shopping
Spa tub
Steam room

Family friendly

Dry cleaning service
Grocery/convenience store
Laundry facilities
Refrigerator

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Library
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Languages spoken

Japanese

Outdoors

Garden
Terrace

Spa

Indoor mineral hot springs (onsen)
Massage/treatment rooms
Outdoor mineral hot springs (onsen)
Separate men/women areas in public bath

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains

Bathroom

Bidet
Free toiletries
Hair dryer
Shower/tub combination
Towels

Entertainment

Digital channels
Flat-screen TV
Pay movies

Food and drink

Coffee/tea maker
Electric kettle
Minibar
Refrigerator

More

Connecting rooms available
Desk
In-room massage
Iron/ironing board (on request)
Laptop-friendly workspace
Safe
Slippers

Policies

Check-in

Check-in from 3:00 PM - 7:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: the hotel offers roundtrip train station shuttle service at scheduled times: <br /> Departure from Odawara station to the hotel: 11:30 AM; 2 PM; 4:10 PM. <br /> Departure from the hotel to Odawara station: 10:30 AM; 1 PM; 3:10 PM.
Additional fees apply to children 0-5 years old for breakfast and dinner.
The "Twin Room Including Round Trip Shuttle" includes roundtrip shuttle service from/to Shinagawa Prince hotel and the hotel. The shuttle leaves Shinagawa Prince Hotel at 9:30 AM and arrives at the hotel at Noon. From the hotel, the shuttle leaves at 4 PM and arrives at Shinagawa Prince Hotel at 6:40 PM.
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Renovations and closures

This property is closed from 23 April 2020 to 30 June 2020 (dates subject to change).
This property is closed from 23 April 2020 to 30 June 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
For the comfort of guests, this property does not permit guests with tattoos to use the hot springs.

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hakone Prince
Prince Aparthotel Hakone
Prince Hakone
Prince Hotel Hakone Machi
The Prince Hakone Hotel Hakone-Machi
Prince Hakone Lake Ashinoko Aparthotel
Prince Ashinoko Aparthotel
Prince Hakone Lake Ashinoko
Prince Ashinoko
The Prince Hakone
The Prince Hakone Ashinoko
The Prince Hakone Lake Ashinoko Hotel
The Prince Hakone Lake Ashinoko Hakone
The Prince Hakone Lake Ashinoko Hotel Hakone

Frequently asked questions

Guest reviews

4.2
Very Good
5 - Excellent
200
4 - Good
181
3 - Okay
47
2 - Mediocre
20
1 - Poor
12
4.4
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

NO TATTOOS, ok I had to lead with that. This hotel has a traditional Japanese Onsen (hot spring spa). Participants enter nude, and must NOT have any tattoos. This is not advertised well, and we didn't know about it until we arrived. Well; my other half has a tat on his back and was so heartbroken that he was not allowed in the Onsen (the singular reason we stayed at this hotel). So anyway, just know this. There are other Onsen hotels that allow tattoos, so do your due diligence before you sign up. Now, that the tattoo thing is out of the way. We really enjoyed the area and many of the other amenities of the hotel. The staff were all amazing!

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Located next to Hakone's signature Lake Ashinoko. A bit far from hakone-yumoto town but worth the stay. Love the trees, views, onsen, peace and quietness! But don't miss the last shuttle bus (7.30pm) at motohakone, or else you have to walk back to hotel in 30 to 35 mins, following a pitch black road/path along the lake!

Stayed 3 nights in Dec 2019

4/5 Good

  • Liked: Staff & service

Dated interiors / time to upgrade and refresh the hotel looks specially Anex building.

Stayed 1 night in Dec 2019