Old Town Lucerne Vacations from $721

Very friendly, prompt and helpful check in process. Very comfortable bed, excellent bathroom. Nice and inviting hotel.

Staff was helpful and able to check us in early which was amazing as we just got off a flight. They are very close to a bus stop and transportation is easy. Bakeries nearby for breakfast if don’t want to eat. Hotel had a hot water kettle for instant coffee. Beds were comfortable and offered water. Great hotel to spend the night after just getting into the country. Felt safe and no issues. Had amenities in room.

Good hotel, rooms are comfortable and have a good size. Gym is not good. Breakfast is good.

I didnt experience housekeeping not sure why and unfortunately someone else got assigned my room whilst I was still in it which gave us both a shock. But staff quickly fixed the mistake reassured me and that was it. The only issue and fixed so quickly. Was done to a computer glitch so nothing to do with staff who were all lovely. Its also in a really handy location too. Close to old town key spots, close to the harbour and with cafes nearby and a short walk to the train station- I even felt safe walking at 3.30am it was that close. Would stay here again

Great staff, especially Reception. Breakfast 7.7/10