4/10 Poor
Nicole
Traveled with partner
May 1, 2023
Disliked: Amenities, property conditions & facilities
Basically on arrival it was all good did the quick check in and got to the room quickly and as me and my partner were both quite tired we wanted to have a rest but as soon as we got into the bed it basically moved as soon as you got into it! So it wasn’t sercure to the ground and just slid along the floor and then the mattress itself was all lumpy and uncomfortable and the sheets were slippery! You would go to sleep in the middle of the bed and end up sliding across to the edge! It was just so uncomfortable to sleep in!! I kept waking up in pain from the mattress being so uneven!
And to then add to it the room was boiling hot, I had to get up in the middle of the night to put a fan on and open the window which really didn’t make much of a difference as the windows don’t open far and then the fan started making funny noises like it was about to blow up so we had to turn it off but it was just so warm and humid in the room!
We also stayed for 2 nights and on the Sunday when we went out and came back no one had been in to clean the room, so we had one clean towel left between 2 of us and a lack of toilet roll left but I just can’t understand why it wouldn’t have been cleaned considering we were staying there another night?!
Also the spot lights in the bathroom were so hot! You would go to brush your teeth and it’s like the light would be burning you which isn’t safe at all.