Didn't have reservations at check-in.
Posted Nov 4, 2016
Pictures of the room, seemed 20 years old compared to the reality of the conditions. Bed almost on the floor, lamp shades had burns, cloth headboard stains, carpet left the bottom of my white socks black, dresser distressed, couch ugly, toilet paper holder broken off wall, bottle tops in sink drain, no stopper, when you turned on the water the entire faucet moved, shower only, shower head leaked, shutters broken, bathroom door warped & wouldn't close, 1/2 inch gaps in outside door, loud AC, breakfast very poor, black bananas, stale cereal, gross rusted coffee server, no cups the 1st morning, not open until 8:30am. Pool area dirty. No front desk staff after 3:00pm when you needed them to fix things. All of this for $200 per night + $50 resort fee, then another $15 charge after I got home!!!!