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Hotel Casa Palopo

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Primary image
Outdoor pool, open 9:00 AM to 6:00 PM, sun loungers
Suite (Santa Catarina Master) | Terrace/patio
Junior Suite (San Pablo) | Terrace/patio
Santiago Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Overview of Hotel Casa Palopo

VIP Access

Hotel Casa Palopo

4.0 star property

4.6/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym
Map
Kilometro 6.8, Carretera a San Antonio Palopó, Santa Catarina Palopo, Solola, 7011

Explore the area

  • Popular LocationPintando Santa Catarina Palopó13 min walk
  • Popular LocationLa Galeria19 min drive
  • Popular LocationCasa Cakchiquel Arts Center19 min drive

Room options

About this area

Santa Catarina Palopo

In the mountains, Hotel Casa Palopo is in an area with good shopping. Pintando Santa Catarina Palopó and Casa Cakchiquel Arts Center are cultural highlights, and travelers looking to shop may want to visit Panajachel Municipal Market. Take an opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Pintando Santa Catarina Palopó - 13 min walk
  • Church of Saint Francis - 18 min drive
  • Panajachel Municipal Market - 19 min drive
  • La Galeria - 19 min drive
  • Casa Cakchiquel Arts Center - 19 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 119 min drive

Restaurants

  • Café TUK - 14 min walk
  • Rincón del chef - 5 min drive
  • Crossroads Café - 7 min drive
  • Circus Bar - 7 min drive
  • Pupusería Bar Cheros - 7 min drive

About this property

Hotel Casa Palopo

4-star hotel in the mountains
Consider a stay at Hotel Casa Palopo and take advantage of a roundtrip airport shuttle, a free daily manager's reception, and a terrace. Treat yourself to spa services, such as a massage, a manicure/pedicure, or a facial. The onsite fine-dining restaurant, 6.8 Palopó, features garden views and light fare. Enjoy the gym, as well as activities like kayaking and boat tours. Free in-room WiFi is available to all guests, along with designer stores on site and a garden.
Additional perks include:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a gift shop, and smoke-free premises
  • Luggage storage, helicopter/airplane tours, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Casa Palopo boast thoughtful touches such as premium bedding and bathrobes, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Balconies, daily housekeeping, and desks

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11:00 AM: USD 20-30 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • 6.8 Palopó

Things to do

  • Boat tours
  • Designer stores
  • Fitness center
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Shopping
  • Spa services

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

More

  • Communal living room
  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Individually decorated
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

91% of travelers were happy with check-in
Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for USD 75.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 20 and USD 30 per person (approximately)
  • Airport shuttle fee: USD 275.00 per vehicle (roundtrip)
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
The seasonal pool will be open from January to December
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Palopo Panajachel
Casa Palopo Panajachel
Hotel Casa Palopo Hotel
Hotel Casa Palopo Santa Catarina Palopo
Hotel Casa Palopo Hotel Santa Catarina Palopo

Frequently asked questions

Does Hotel Casa Palopo have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–6:00 PM.

How much does it cost to stay at Hotel Casa Palopo?

As of Sep 26, 2022, prices found for a 1-night stay for 2 adults at Hotel Casa Palopo on Oct 5, 2022 start from $207.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Casa Palopo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Palopo?

Self parking is free at this property.

What time is check-in at Hotel Casa Palopo?

Check-in is from 4 PM - midnight. After-hours check-in is not available.

What time is check-out at Hotel Casa Palopo?

Check-out is at 2 PM.

Does Hotel Casa Palopo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 275.00 per vehicle applies.

Where is Hotel Casa Palopo located?

Situated in the mountains, this hotel is 0.7 mi (1.1 km) from Pintando Santa Catarina Palopó and within 6 mi (10 km) of Church of Saint Francis and Panajachel Municipal Market. Casa Cakchiquel Arts Center is 3.6 mi (5.8 km) away.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 53 out of 72 reviews
5 - Excellent 74%
Rating 4 - Good. 11 out of 72 reviews
4 - Good 15%
Rating 3 - Okay. 5 out of 72 reviews
3 - Okay 7%
Rating 2 - Poor. 3 out of 72 reviews
2 - Poor 4%
Rating 1 - Terrible. 0 out of 72 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Edsene
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful place for relaxing , good attention, excelent service
Stayed 1 night in Sep 2022

5/5 Excellent

Patricia, Metairie
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was spectacular! the Chef was friendly and engaging. The music was appropriate for the beautiful surroundings. The view was amazing. The different areas, in the terrace, by the pool, in front of the fireplace were all amazong!
Stayed 2 nights in Aug 2022

5/5 Excellent

Amaury
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel, staff is super friendly, amenities are in excellent condition and it is for sure a luxury stay.
Stayed 1 night in Aug 2022

5/5 Excellent

Anthony
Liked: Cleanliness, amenities, property conditions & facilities
pienso que pueden mejorar un poco mas en la atención al cliente en el restaurante, un poco mas actitud en la servida y en el retiro de platos que ya no se están utilizando así como en los meseros de proveerles un poco mas enfoque de servicio, en general estuvo todo bien, pero siempre hay espacio para mejora en estos tiempos de mucha competitividad.
Stayed 2 nights in Jun 2022

5/5 Excellent

Robert
Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing view of Lake Atitlan, memorable experience!
Stayed 1 night in Jun 2022

5/5 Excellent

Kendall
Liked: Cleanliness, staff & service, property conditions & facilities
This one of my best hotels experiences – ever! I couldn't recommend this property enough. Truly breathtaking and fabulous staff!
Stayed 1 night in May 2022

5/5 Excellent

Juan Carlos
Stayed 4 nights in Apr 2022

5/5 Excellent

Zayda
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

5/5 Excellent

Daphne
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a 5 star experience. From greeting to cleanliness, to turn down service and restaurant it’s lovely. We stayed in the santa Catarina room, right over the lobby with no one above or below us or to either side! It felt like a private apartment. Plus the private terrace is huge with 3 floor to ceiling windows on the main room and another in the large bathroom. Sun chairs and couch and a dining table on the terrace look out at the most gorgeous view. There is a lot of climbing up to the pool but it’s worth it. The restaurant is in the main building where our room was, so it made it easy to have breakfast and dinner in our hotel, and why leave?? We had drinks by the crackling fire near a bar at night, and saw lightening cracking off in the distance on the other side of the lake. If you need a quick trip, there is a heliport that will take you to and from Antigua or Guatemala City or other places. Fabulous stay!
Stayed 2 nights in Mar 2022

4/5 Good

Andres
Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was nice, but I felt like the property could've done more to accommodate the location. It was far from everything and it was inconvenient to get around.
Stayed 1 night in Feb 2022