Hotel Casa Palopo

Photo gallery for Hotel Casa Palopo

Featured Image
Seasonal outdoor pool, open 9:00 AM to 6:00 PM, sun loungers
Seasonal outdoor pool, open 9:00 AM to 6:00 PM, sun loungers
Terrace/Patio
Terrace/Patio

Overview of Hotel Casa Palopo

VIP Access

Hotel Casa Palopo

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Kilometro 6.8, Carretera a San Antonio Palopó, Panajachel, Solola, 7011

Explore the area

  • Popular LocationPintando Santa Catarina Palopó13 min walk
  • Popular LocationLa Galeria22 min drive
  • Popular LocationCasa Cakchiquel Arts Center23 min drive

Choose dates to view prices

About this area

Panajachel

In the mountains, Hotel Casa Palopo is in an area with good shopping. Pintando Santa Catarina Palopó and Casa Cakchiquel Arts Center are cultural highlights, and travelers looking to shop may want to visit Panajachel Municipal Market. Take an opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Pintando Santa Catarina Palopó - 13 min walk
  • La Galeria - 22 min drive
  • Church of Saint Francis - 22 min drive
  • Casa Cakchiquel Arts Center - 23 min drive
  • Panajachel Municipal Market - 23 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 119 min drive

Restaurants

  • 6.8 Palopó — 1 min walk
  • Rincón del chef — 5 min drive
  • Crossroads Café — 7 min drive
  • Pupusería Bar Cheros — 7 min drive
  • Café Atlantis — 7 min drive

About this property

Hotel Casa Palopo

4-star hotel near Pintando Santa Catarina Palopó
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, spa services, and a seasonal outdoor pool. All 9 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Hotel Casa Palopo offers 9 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually decorated. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.

Awards and affiliations

The property is a member of Relais & Chateaux.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11:00 AM: USD 20-30 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness center
  • Boat tours
  • Designer stores
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Shopping
  • Spa services

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Communal living room
  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

The front desk is open daily from 6 AM - 9:00 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 10 and younger are not allowed at this property; All guests older than 10 are welcome
Rollaway/extra beds are available for USD 75.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 30 per person (approximately)
  • Airport shuttle fee: USD 275.00 per vehicle (roundtrip)
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from January to December
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 10 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Palopo Panajachel
Casa Palopo Panajachel
Hotel Casa Palopo Hotel
Hotel Casa Palopo Panajachel
Hotel Casa Palopo Hotel Panajachel

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 31 out of 46 reviews
5 - Excellent 67%
Rating 4 - Good. 8 out of 46 reviews
4 - Good 17%
Rating 3 - Okay. 5 out of 46 reviews
3 - Okay 11%
Rating 2 - Poor. 2 out of 46 reviews
2 - Poor 4%
Rating 1 - Terrible. 0 out of 46 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.6/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique hotel!
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa palopo is one of the best hotels ive stayed at. Ita absolutely beautiful, the grounds the rooms, the view, the staff. All of it! Only complaints i have is that it was somewhat difficult to get a hold of them before our stay. Sometimes it would be a week before i got an email reply. Also, the lack of info about transfers. We wanted to take a helicopter back to the city and didnt know that there was time restraints until we tried to book it, therefore making us have to take the 3 hr. Car ride. All in all absolutely beautiful through! Go do the tours of the city and ask for Renaldo!!
Stayed 2 nights in Aug 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place, great service.
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I even begin. Casa Palopo is Perfect!!! Our wedding was hosted here and we couldn't have asked for a better place. My wife and I stayed here with family and we felt like we were at home. This place has a private, exclusive, and home fell to it. Everyone was excellent. Much thanks to Rosa (GM), Jairo (day time lead server), Eduardo (Server), and Charlie (night time lead server). Their service and attentiveness to my family was the best I've ever seen from any other hotel or boutique.
Stayed 4 nights in May 2021

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2021