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Outdoor pool
Outdoor pool
Terrace/Patio
Terrace/Patio

Guest reviews

4.5 out of 5 Wonderful
31 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Spa
Restaurant
Breakfast Available
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationChurch of Saint Francis7 min drive
Popular LocationPanajachel Municipal Market7 min drive
Popular LocationCentral Park45 min drive

Choose dates to view prices

  • Deluxe Room (San Marcos)

    5/5 guest room rating

    Room amenities

    • 161 sq ft
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room (San Marcos)
  • Deluxe Room (San Juan)

    5/5 guest room rating

    Room amenities

    • 161 sq ft
    • Lake view
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Room (San Juan)
  • Deluxe Room (San Lucas)

    5/5 guest room rating

    Room amenities

    • 183 sq ft
    • Lake view
    • Sleeps 2
    • 2 Twin Beds
    More detailsDeluxe Room (San Lucas)
  • Junior Suite (San Pablo)

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite (San Pablo)
  • Suite (Santa Catarina Master)

    Room amenities

    • 474 sq ft
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite (Santa Catarina Master)
  • Suite (Atitlan Master)

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite (Atitlan Master)
  • Suite (San Antonio)

    5/5 guest room rating

    Room amenities

    • 474 sq ft
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite (San Antonio)
  • Suite (Toliman)

    Room amenities

    • 269 sq ft
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite (Toliman)
  • San Rafael Deluxe

    Room amenities

    • 280 sq ft
    • Partial lake view
    • Sleeps 2
    • 1 King Bed
    More detailsSan Rafael Deluxe
  • Santiago Junior Suite

    Room amenities

    • 377 sq ft
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More detailsSantiago Junior Suite
  • San Francisco Superior

    5/5 guest room rating

    Room amenities

    • 280 sq ft
    • Lake view
    • Sleeps 2
    • 1 Queen Bed
    More detailsSan Francisco Superior
  • San Pedro Jr Suite

    Room amenities

    • 431 sq ft
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More detailsSan Pedro Jr Suite
  • San Andres Deluxe

    Room amenities

    • 312 sq ft
    • Partial lake view
    • Sleeps 2
    • 1 King Bed
    More detailsSan Andres Deluxe
  • Santa Clara Suite

    Room amenities

    • 517 sq ft
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More detailsSanta Clara Suite
  • Cerro de Oro Grand Master Suite

    Room amenities

    • Lake view
    • Sleeps 2
    • 1 King Bed
    More detailsCerro de Oro Grand Master Suite

About this area

Panajachel

Located in Panajachel, Hotel Casa Palopo is in an area with good shopping. Local points of interest include Church of Saint Francis, Panajachel Municipal Market, and La Galeria. Take an opportunity to explore the area for outdoor excitement like ecotours.
Visit our Panajachel travel guide
View in a map
Popular Location

What's nearby

  • Church of Saint Francis - 7 min drive
  • Panajachel Municipal Market - 7 min drive
  • St. James the Apostle Church - 45 min drive
  • Church of Saint Peter - 70 min drive
  • Cerro El Baul National Park - 88 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 123 min drive

Restaurants

  • 6.8 Palopó — 1 min walk

About this property

Hotel Casa Palopo

4-star hotel with restaurant and outdoor pool
This smoke-free hotel features a restaurant, an outdoor pool, and a bar/lounge. WiFi in public areas is free. Other amenities include spa services, concierge services, and dry cleaning. All 9 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Hotel Casa Palopo offers 9 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually decorated. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Panajachel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Hotel Casa Palopo is listed in the 2015 Condé Nast Traveler Top 100 List.

Awards and affiliations

The property is a member of Relais & Chateaux.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7 AM–noon: USD 20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Boat tours
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Spa services

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Terrace

Spa

  • Manicures and pedicures
  • Massages

More

  • Designated smoking areas
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • Cable channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

The front desk is open daily from 6 AM - 10 PM
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 10 and younger are not allowed at this property; All guests older than 10 are welcome
Rollaway/extra beds are available for USD 75.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 20 per person (approximately)
  • Airport shuttle fee: USD 275.00 per vehicle (roundtrip)
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 10 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Palopo Panajachel
Casa Palopo Panajachel
Hotel Casa Palopo Hotel
Hotel Casa Palopo Panajachel
Hotel Casa Palopo Hotel Panajachel

Frequently asked questions

Can I cancel my reservation for free at Hotel Casa Palopo and receive a full refund?
Yes, Hotel Casa Palopo offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Casa Palopo cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Casa Palopo have a pool?
Yes, this property has an outdoor pool.
Is Hotel Casa Palopo pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Casa Palopo?
Hotel Casa Palopo doesn't offer parking.
What time is check-in at Hotel Casa Palopo?
Check-in is from 4 PM–midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Casa Palopo?
Check-out is at 2 PM.
Does Hotel Casa Palopo provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 275.00 per vehicle, roundtrip, applies.
Where is Hotel Casa Palopo located?
Situated in Panajachel, this hotel is within 6 mi (10 km) of Church of Saint Francis, Panajachel Municipal Market, and La Galeria. Casa Cakchiquel Arts Center and Azul Maya Archaeological Museum are also within 6 mi (10 km).
4.5
Wonderful
31 reviews
5 - Excellent
20
4 - Good
6
3 - Okay
4
2 - Poor
1
1 - Terrible
0

4.7/5

Cleanliness

4.5/5

Staff & service

5.0/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel with top service. Very friendly staff who magically appear when and only when you need them.
Stayed 3 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Views
Outstanding views. Santa Clara suite was special, some rooms seem too small. Quite expensive. Food options could be expanded to more local food.
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic getaway
Great resort! Excellent service
Stayed 3 nights in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Room comfort
Falta aire acondicionado
Stayed 2 nights in Dec 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are to die for. The staff and service are great.
Stayed 3 nights in Nov 2019

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