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Reviews

4.0 / 5Good
367 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    La Galeria
    4 min walk
  • Popular Location
    Casa Cakchiquel Arts Center
    7 min walk
  • Popular Location
    Museo Raúl Vasquéz
    14 min walk

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Standard Double Room, 2 Double Beds

    Room Amenities

    • Sleeps 2
    • 2 Double Beds
    More details
  • Deluxe Double Room, 2 Double Beds, Lake View

    Room Amenities

    • Lake view
    • Sleeps 2
    • 2 Double Beds
    More details
  • Suite, Lake View

    Room Amenities

    • Lake view
    • Sleeps 2
    • 2 Double Beds OR 1 King Bed
    More details

About this area

Panajachel

Porta Hotel del Lago is located on a lake and in an area with good shopping. La Galeria and Azul Maya Archaeological Museum are cultural highlights, and some of the area's landmarks include Church of Saint Francis and San Jorge Lookout.

Popular Location

What's nearby

  • La Galeria - 4 min walk
  • Casa Cakchiquel Arts Center - 7 min walk
  • Church of Saint Francis - 14 min walk
  • Museo Raúl Vasquéz - 14 min walk
  • Panajachel Municipal Market - 15 min walk

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 157 min drive

About this property

Porta Hotel del Lago

Family-friendly hotel with restaurant and outdoor pool
Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a spa tub, a sauna, and a conference center are onsite. All 100 rooms offer balconies, room service, and TVs with cable channels. Other amenities available to guests include showers, phones, and desks.
Porta Hotel del Lago offers 100 accommodations with complimentary toiletries and blackout drapes/curtains. Rooms open to balconies. Premium cable television is provided.
Bathrooms include showers. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transportation

Free self parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: GTQ 60.00-100.00 for adults and GTQ 40-100 for children
1 restaurant
1 bar
Room service available

Things to do

Children's pool
Outdoor pool
Playground
Sauna
Spa services
Spa tub

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Free children's club
Free cribs/infant beds
Free supervised childcare/activities
In-room child care (surcharge)
Outdoor pool
Playground

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service

Languages spoken

English
Spanish

Business services

Business center
Meeting rooms
Conference center (4725 square feet of space)

Outdoors

Garden
Pool umbrellas
Terrace

Spa

Hydrotherapy
Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Blackout drapes/curtains
Free cribs/infant beds

Bathroom

Free toiletries
Hair dryer (on request)
Shower

Entertainment

32-inch TV
Cable channels
Premium channels

Outdoor space

Balcony

More

Desk
Iron/ironing board (on request)
Phone
Turndown service

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 1 PM

Special check-in instructions

  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets allowed for an extra charge of GTQ 200.00 per pet, per day
  • Dogs and cats only
  • 1 per room (up to 22 lbs)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GTQ 60.00 and GTQ 100.00 for adults, GTQ 40 and GTQ 100 for children (approximately)
  • Airport shuttle fee: GTQ 1600.00 per person (one-way)
  • Pet fee: GTQ 200.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Hotel Porta Lago
  • Lago Porta
  • Porta del Lago
  • Porta del Lago Panajachel
  • Porta Hotel
  • Porta Hotel del Lago
  • Porta Hotel del Lago Panajachel
  • Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
  • Porta Hotel Panajachel
  • Porta Hotel Lago Panajachel
  • Porta Hotel Lago
  • Porta Lago Panajachel
  • Porta Lago
  • Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
  • Porta Hotel del Lago Hotel
  • Porta Hotel del Lago Panajachel
  • Porta Hotel del Lago Hotel Panajachel

Frequently asked questions

5 - Excellent
123
4 - Good
154
3 - Okay
57
2 - Mediocre
17
1 - Poor
16
4.3
Cleanliness
4.1
Service and Staff
3.8
Amenities
3.9
Property condition

3/5

  • Liked: Cleanliness

Stayed 3 nights in Jan 2020

2/5

  • Disliked: Property conditions & facilities

Stayed 2 nights in Jan 2020

2/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    Beautiful property however you can hear the men yelling on microphones from 10am to 10pm - all day no matter where you are - even in your hotel room. They also have a very strange rule where you need to use a laminated card to get a pool towel. Very different from the Antigua property. beautiful, but loud. check in was spotty - saw three different people all day and had different information shared.

    Stayed 2 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    It was a full on property with all the amenities that you would ever require but just a little tired otherwise great

    Stayed 1 night in Jan 2020

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