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Santo Cielo by Casa Santo Domingo

Photo gallery for Santo Cielo by Casa Santo Domingo

Primary image
Santo Cielo, Cabaña Familiar 2 Camas Matrimoniales | Terrace/patio
Santo Cielo, Cabaña Familiar Cama King | Terrace/patio
View from room
Santo Cielo Contenedor | In-room safe, free WiFi, bed sheets

Overview of Santo Cielo by Casa Santo Domingo

Santo Cielo by Casa Santo Domingo

3.5 star property

4.6/5 Wonderful

Top rated for eco-friendliness (4.8/5)

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Housekeeping
  • 24/7 front desk
Map
Aldea Santa Inés del Montepulciano, Callejon la Joya #16, Antigua Guatemala, Sacatepequez, 3001

Explore the area

  • Popular LocationHouse of the Giants6 min drive
  • Popular LocationJade Maya Factory and Museum6 min drive
  • Popular LocationChurch of San Francisco14 min drive
  • AirportGuatemala City (GUA-La Aurora Intl.)42 min drive

Room options

About this area

Antigua Guatemala

Located in Antigua Guatemala, Santo Cielo by Casa Santo Domingo is in the mountains. Santa Clara Convent and Palace of the Captains-General are local landmarks, and travelers looking to shop may want to visit House of the Giants and Jade Maya Factory and Museum.

What's nearby

  • House of the Giants - 6 min drive
  • Jade Maya Factory and Museum - 6 min drive
  • Santa Clara Convent - 13 min drive
  • Tanque La Unión - 13 min drive
  • Church of San Francisco - 14 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 42 min drive

Restaurants

  • Por qué no - 5 min drive
  • Angie Angie - 5 min drive
  • La Gastroteca - 5 min drive
  • Rincon Tipico - 5 min drive
  • Kombu Ramen Shop - 6 min drive

About this property

Santo Cielo by Casa Santo Domingo

3.5-star hotel in the mountains
Consider a stay at Santo Cielo by Casa Santo Domingo and take advantage of a roundtrip airport shuttle, a terrace, and a garden. The onsite restaurant, El Tenedor del Cerro, features international cuisine. Enjoy onsite activities like ziplining and ecotours. Free in-room WiFi and a hair salon are available to all guests.
Other perks at this hotel include:
  • A front desk safe, tour/ticket assistance, and smoke-free premises
  • A 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Santo Cielo by Casa Santo Domingo offer comforts such as private hot tubs and fireplaces, in addition to thoughtful touches like air conditioning and separate dining areas.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 24-inch Smart TVs with premium channels
  • Furnished balconies or patios, separate dining areas, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 5:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • 1 restaurant

Restaurants on site

  • El Tenedor del Cerro

Things to do

  • Ecotours
  • Ziplining

Family friendly

  • Separate dining area

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 24-inch Smart TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room

Outdoor space

  • Furnished balcony or patio

More

  • Fireplace
  • Private spa tub
  • Safe

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; to check in, go to Hotel Museo Spa Casa Santo Domingo - 3era Calle Oriente No. 28 A
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 27 to January 29:
  • Spa
The following facilities are closed on Monday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 61 per pet, per night
Welcoming dogs only
1 per room (up to 25 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 48.80 per night
Cribs (infant beds) are available for USD 9.76 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 60 per person (roundtrip)
  • Airport shuttle fee per child: USD 60 (roundtrip)
  • Pet fee: USD 61 per pet, per night
  • Crib (infant bed) fee: USD 9.76 per night
  • Rollaway bed fee: USD 48.80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Casa Santo Domingo Hotel Antigua Guatemala
Casa Santo Domingo Hotel
Casa Santo Domingo Antigua Guatemala
Casa Santo Domingo
Santo Cielo Casa Santo Domingo Hotel Antigua Guatemala
Santo Cielo Casa Santo Domingo Hotel
Santo Cielo Casa Santo Domingo
Santo Cielo by Casa Santo Domingo Hotel
Santo Cielo by Casa Santo Domingo Antigua Guatemala
Santo Cielo by Casa Santo Domingo Hotel Antigua Guatemala

Frequently asked questions

Is Santo Cielo by Casa Santo Domingo pet-friendly?

Yes, this hotel allows dogs (limit 1 per room) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 61 per pet, per night.

How much does it cost to stay at Santo Cielo by Casa Santo Domingo?

As of Sep 30, 2022, prices found for a 1-night stay for 2 adults at Santo Cielo by Casa Santo Domingo on Oct 2, 2022 start from $162.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Santo Cielo by Casa Santo Domingo?

Santo Cielo by Casa Santo Domingo doesn't offer parking.

What time is check-in at Santo Cielo by Casa Santo Domingo?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Santo Cielo by Casa Santo Domingo?

Check-out is at noon.

Does Santo Cielo by Casa Santo Domingo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–5:00 PM on request. A fee of USD 60 per person applies.

Where is Santo Cielo by Casa Santo Domingo located?

Situated in the mountains, this hotel is within 2 mi (3 km) of Church of San Francisco, House of the Giants, and Santa Clara Convent. Tanque La Unión and Jade Maya Factory and Museum are also within 3 mi (5 km).

Can I cancel my reservation for free at Santo Cielo by Casa Santo Domingo and receive a full refund?

Yes, Santo Cielo by Casa Santo Domingo offers free cancellation on select room rates, because flexibility matters! Please refer to Santo Cielo by Casa Santo Domingo cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 223 out of 301 reviews
5 - Excellent 74%
Rating 4 - Good. 54 out of 301 reviews
4 - Good 18%
Rating 3 - Okay. 12 out of 301 reviews
3 - Okay 4%
Rating 2 - Poor. 6 out of 301 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 301 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.8/5

Eco-friendliness

4/5 Good

Barbara
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. The views from our room were incredible. Truly feels like you’re in the middle of he jungle. Only downside is that check in is a mess, couldn’t find the office and we were driving around all over the Uber unable to clearly find it which was frustrating. Wish it was better indicated. Also our AC wasn’t working. You essentially need an atv driver to drive you everywhere since rooms are so secluded and far from everything but they are on top of it so you just need to call reception when you need to go somewhere.
Stayed 1 night in Sep 2022

5/5 Excellent

Omar
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service! Beautiful place and quiet! highly recommended to relax
Stayed 1 night in Jul 2022

5/5 Excellent

German
Stayed 2 nights in Apr 2022

4/5 Good

Jenner
Stayed 1 night in Apr 2022

1/5 Terrible

Edgar
Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Late check out was not an option
Stayed 1 night in Apr 2022

5/5 Excellent

Romilio
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

5/5 Excellent

SANDY
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and well appointed!
Stayed 1 night in Feb 2022

5/5 Excellent

Andrea
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience, the staff was super Nice and friendly.
Stayed 1 night in Feb 2022

5/5 Excellent

Cristina
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, unique
Stayed 1 night in Feb 2022

5/5 Excellent

Jaime
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, Peaceful
Stayed 1 night in Jan 2022