“Jätte bra service & fina lägenheter, Det enda dåliga var att sängarna var stenhårda så vi alla 3 hade svinont i höfter & ryggen varje morgon men annars var det superbra! :) ”
“As we arrived after the reception closed, the owner reached out via WhatsApp to provide us with the check-in procedure. He explained how to get our key and gave us our room number. He also gave us some local recommendations for restaurants. The room was clean and comfortable, and the electric blackout blind was fantastic. A few more pillows would have been welcome.
When we requested a taxi the following day, one of the team members offered to take us wherever we needed to go, which was really……
“Place is NOT a resort, there is no pool and beach is far. There is no reception desk, no restaurant or room cleaning service. Stay away from this place.”
“Die Unterkunft hat uns gut gefallen und die immer wieder auftauchenden Probleme wurden zeitnah von den Gastgebern sehr freundlich und kulant gelöst. Besonders gut gefallen hat mir die Ruhe im Zimmer, von den Nachbarn nebenan bekommt man wirklich absolut nichts mit, gute Schallisolierung. Mietwagen sollte man dabei haben.”
“Ok stay, but some details did not match a 5-star luxury suite experience
Overall, our stay was okay, and there were some very positive aspects. The service at the outdoor restaurant was great, and the spa service was exceptional.
That said, considering this is a 5-star hotel and the Pomegranate Suite is presented as a luxury/high-end room, there were several details that could be improved. We had just spent a week at Sani Dunes, and the contrast was noticeable. A small touch such as fresh……