“We had a really disappointing experience with Powhatan Motel. After driving 16 hours on a long road trip, we arrived around 3am expecting to check in, since the motel clearly advertises a 24-hour front desk and check-in availability after 4pm.
Unfortunately, that was not the case. There was no one available at the front desk, no way to check in, and no communication whatsoever from the property. We were completely exhausted and left stranded in the middle of the night with a valid……
“We had a really disappointing experience with Powhatan Motel. After driving 16 hours on a long road trip, we arrived around 3am expecting to check in, since the motel clearly advertises a 24-hour front desk and check-in availability after 4pm.
Unfortunately, that was not the case. There was no one available at the front desk, no way to check in, and no communication whatsoever from the property. We were completely exhausted and left stranded in the middle of the night with a valid……
“Facility was clean, staff was great. I had an issue with the hair dryer in my room not working, and a staff member went out of her way to find another one for me. I appreciated that!
The pool looked cloudy so I didn't swim so that was a bit of a disappointment. Overall, great stay.”
“Facility was clean, staff was great. I had an issue with the hair dryer in my room not working, and a staff member went out of her way to find another one for me. I appreciated that!
The pool looked cloudy so I didn't swim so that was a bit of a disappointment. Overall, great stay.”
“The AC didn’t work. I told the night guy and he tried to convince me that it was working. I said it would be OK until morning as it was going to be a cool night but hot the next day. He assured me something would be done by morning. The next morning the day guy had no idea about my situation. He did finally move us to another room. The next night I came back for a shower and no hot water. The night shift guy again said he couldn’t do anything until the plumber got there the next morning. I have……
“The AC didn’t work. I told the night guy and he tried to convince me that it was working. I said it would be OK until morning as it was going to be a cool night but hot the next day. He assured me something would be done by morning. The next morning the day guy had no idea about my situation. He did finally move us to another room. The next night I came back for a shower and no hot water. The night shift guy again said he couldn’t do anything until the plumber got there the next morning. I have……
“Check-in info was detailed and accurate. No issues at all. The space was so homey and welcoming. And James really was a God send. Coordinating for all my sisters coming from 3 different states on such a short notice for a loved one's funeral was difficult, but James was so accommodating and understanding no matter how many times I reached out to him to alter my reservation. ”
“Check-in info was detailed and accurate. No issues at all. The space was so homey and welcoming. And James really was a God send. Coordinating for all my sisters coming from 3 different states on such a short notice for a loved one's funeral was difficult, but James was so accommodating and understanding no matter how many times I reached out to him to alter my reservation. ”