Top Independent in Payson, IL

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Top Payson Hotel Reviews

Quality Inn & Suites Quincy - Downtown

10/10 Excellent

"The property is in downtown Quincy. Decorated for Fall and welcoming. The young lady who checked us in was very sweet so I would like to give her a five star rating. The room was great. However the bed sank in the middle but was not intolerable. We had a good nights rest. The breakfast was hot and fresh. Lots of choices. Here are my reasons for not giving the other staff a five star rating. At 8:30 AM a very loud knock came to our door. Scared me to death! It was housekeeping checking to see if we had left. Checkout was 11 and we had not yet been to breakfast!!! We went down for breakfast and there were two employees in the dining area talking things over. Neither one bothered to speak in any way. I felt like I was infringing on their space. We gathered our things after breakfast to check out. I mentioned to the man behind the counter that I was disturbed that housekeeping was knocking on our door at 8:30 AM. He proceeded to tell me that many people leave without checking out and if they waited for everyone it might be 8 at night before they discovered they had checked out. Was he saying no one would check if someone had not left by checkout time? He said they were fully booked for the next several days. HOWEVER,… there were very few people there the night we stayed. Maybe 15 cars in the parking lot. We were told it was fairly empty on the night we stayed. I really did not appreciate Matt’s response or attitude. Other than the employees … it was GREAT!"