“The staff is excellent, they are courteous and helpful despite being super busy, and the Adventure Zone is perfect for family with children 10 or below. My daughter loved the handicrafts and the snake show!”
“The staff is excellent, they are courteous and helpful despite being super busy, and the Adventure Zone is perfect for family with children 10 or below. My daughter loved the handicrafts and the snake show!”
"Generally a decent hotel with great facilities and room size. Could have put more emphasis on small details like choice of light switches (looks white and very plain, not matching the vibe).
One thing to note that if you book room on the victory annexe, you’re not able to use facilities (swimming pool and breakfast) at the heritage wing. But you got your own pool and breakfast location at Victory Annexe.
Overall it’s still a great option at Penang!"
"Great hotel. Close to the airport and all the staff are very friendly. The front desk staff were really helpful and kindly us check in early. They even helped us join two separate bookings easily. There is a playground that you can access through the 4th floor. And a very large playground about 5 mins away from the hotel.
The room was spacious and clean and housekeeping did a great job refreshing the room for us.
Our only complaint was that our room faced the convention center and unfortunately we could hear the sounds at night from our room. We still managed to sleep but if you are a light sleeper I would suggest requesting a room that faces the other way ☺️"