“Rooms were clean and well maintained. The breakfast was outstanding. Hot water was very slow in coming on the 4th floor but did provide a hot shower eventually.”
“Hotel itself was great. Standard IHG. Sadly, the first words out of the front desk staff were, "I have had a really stressful day". No hello, no welcome; she just proceeded to complain about her life. It was a giant turn-off. It was a relief that we didn't have to speak with the staff again for any reason.”