Piazza Principe Tours

Good central location. No

Air conditioning not very good. Staff confrontational about it at first.

The house keeping staff was exceptional and the front desk staff gave us a bottle of champagne on our first night to celebrate our honeymoon but that is essentially where the good experience ends. The room is bright and big but not well maintained with outlets seemingly coming loose from the walls. The “spa” was another disappointment, some of the amenities did not work and the rest were clearly poorly maintained. The restaurant menu was lacklustre and the morning breakfast service was very poor, staff were helpful and nice but the selection lacks the price paid and their were swarms of flies all over the pastries. This property requires you to pay extra for all ementies (pool, breakfast, parking) and overall does not provide 5 star or even 4 star service despite the 5 star price point.