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“When going into the office we were greeted by the rudest person ever. Behind the desk was Carol she was rude not just to me but 2 other couples in different rooms. you left the office in tears with her mean and rude words, This was not my first visit to the resort but Carol made sure it would be my last,”

“good”

“No”

“Good”

“When we checked in Miss Shelly at the desk was very friendly and helpful. She was great with my young son. We had a small issue with our room and they immediately moved us to a new room and were apologetic. Breakfast was decent enough and we went both mornings we were there. Close by to family fun activities, restaurants, and the beach. We feel we got what we paid for with this hotel.”

“Great staff, very welcoming. Enjoyed both our stays before and after our cruise.”

“Close to the lake, farmers market on Saturday, great communication & customer service. Cute little cabin exactly as advertised.”

“I can't say enough about the Tropical Resort and Marina, The guy at check-in is always so nice and helpful, the cleaning staff is great, their property is always clean and attended, the pool is perfect. Like I said form check-in to check out is always just so easy. They usually have Live Music and Food Truck on the week-ends which is a plus. All in all 5 *”