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Tru by Hilton Pigeon Forge, TN

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Room amenity

Overview of Tru by Hilton Pigeon Forge, TN

Tru by Hilton Pigeon Forge, TN

2.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
2815 Teaster Lane, Pigeon Forge, TN, 37863

Explore the area

  • Popular LocationLeConte Center At Pigeon Forge8 min walk
  • Popular LocationThe Comedy Barn Theater14 min walk
  • Popular LocationIsland at Pigeon Forge16 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)53 min drive

Choose dates to view prices

About this area

Pigeon Forge

Located in Pigeon Forge, Tru by Hilton Pigeon Forge, TN is near theme parks. Titanic Museum and Hatfield and McCoy Dinner Show are cultural highlights, and some of the area's popular attractions include Island at Pigeon Forge and Great Smoky Mountain Wheel. Hollywood Wax Museum and WonderWorks are not to be missed.
Visit our Pigeon Forge travel guideOpens in a new window
Map

What's nearby

  • Pigeon River Crossing - 4 min walk
  • LeConte Center At Pigeon Forge - 8 min walk
  • Great Smoky Mountain Murder Mystery Dinner Show - 10 min walk
  • The Comedy Barn Theater - 14 min walk
  • Island at Pigeon Forge - 16 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 53 min drive

About this property

Tru by Hilton Pigeon Forge, TN

Hotel with free breakfast, walk to LeConte Center At Pigeon Forge
An indoor pool, an outdoor pool, and a fitness center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a rooftop terrace, and coffee/tea in a common area. Weekly housekeeping is available.
Tru by Hilton Pigeon Forge, TN offers 102 accommodations with safes and designer toiletries. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Onsite parking includes off-street options
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7 AM–10 AM
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Fitness center
  • Indoor pool
  • Outdoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 55-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Business friendly
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Parking included
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2 star
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Hotel
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Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 4 PM - 11 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 179
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 100 lbs)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 179 (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru Hilton Pigeon Forge TN Hotel
Tru Hilton Pigeon Forge TN
Tru by Hilton Pigeon Forge TN
Tru by Hilton Pigeon Forge, TN Hotel
Tru by Hilton Pigeon Forge, TN Pigeon Forge
Tru by Hilton Pigeon Forge, TN Hotel Pigeon Forge

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 442 out of 712 reviews
5 - Excellent 62%
Rating 4 - Good. 170 out of 712 reviews
4 - Good 24%
Rating 3 - Okay. 51 out of 712 reviews
3 - Okay 7%
Rating 2 - Poor. 29 out of 712 reviews
2 - Poor 4%
Rating 1 - Terrible. 20 out of 712 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have literally stayed everywhere in the smokey mountain area and this place is top 5 out of all of them.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the walking access to the Island, and the strip being only a 5 minute walk. The property was updated, new, clean, smelled good, and so so much more awesome. They had a snack bar and drink bar in the hotel no need to travel. To many good things.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and we enjoyed the quiet even with 40 baseball kids staying there. We would stay here again
Stayed 2 nights in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new concept. I never figured out the television, but it is a great hotel! Actual breakfast and 24 hour service.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, just wished the rooms were larger. Felt like being in a shoe box
Stayed 3 nights in May 2022