Playa Akun Tours

Sana Tulum was absolutely beautiful. We came here for a wedding (at a different hotel) and decided to stay here to get away from the crowd, as we wanted to make this our mini moon since we recently got married in March! Rooms were updated, cleaning service came twice a day. They were very kind and accommodating - the food was good (get the burrata pizza and the fish tacos!). Very very clean and the workers are constantly moving throughout to ensure it's clean and habitable. Bugs weren't too bad - obviously bring your bug spray! Sofía, Joss, Jonh & Anda Were incredible and greeted us daily, making sure we were satisfied with the service. The seaweed was present but out of the hotels control - they had workers outside day in and day out removing it from the beach. The rooftop pool is beautiful. Honestly, great for photos and aesthetic - we hired professional photographers through the hotel and didn't even have to leave the hotel to take photos since there was so much to see! The photographers were INCREDIBLE by the way!! (Pedro & Anaurora). We loved it here and would return again in the future. Thank you for an incredible stay!

The property was excellent. The rooms were gorgeous and well serviced throughout our stay. The staff went above and beyond to make us feel welcomed. The 4 starts is purely for the fact that like everywhere in Tulum & southern Yucatán peninsula the sargassum seaweed was awful and made it impossible to swim in the ocean and smelled gross. No fault of the facility. One lady said it’s the worst she’s seen it in 12 years. But the area was very slow as well which pro- we felt like royalty but definitely was not super ideal. Not really close to anything other than a couple of restaurants. No shopping. The food at the hotel was TOP TIER. amazing. The octopus chips app thing was incredible. Also the most comfortable hotel bed & pillows I’ve ever experienced

Had an awesome relaxing girlfriend getaway. The staff from check in to the beach services were great.the room was beautiful