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Overview of Casa Malca

Photo gallery

Featured Image
On the beach, white sand
Indoor pool, outdoor pool
Terrace/Patio
Terrace/Patio

Casa Malca

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationTulum Beach1 min walk
    Popular LocationPlaya Akun6 min drive
    Popular LocationSFER IK17 min drive
    AirportTulum, Quintana Roo (TUY)31 min drive

Choose dates to view prices

  • Townhouse Labyrinth Suite

    Room amenities

    • 1076 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Superior Suite, 1 King Bed, Ocean View (Master Suite Beach Front)

    5/5 guest room rating

    Room amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Suite, 1 King Bed, Ocean View (Master Suite Ocean View)

    5/5 guest room rating

    Room amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Family Village Suite

    Room amenities

    • 1076 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Superior Suite, 1 King Bed, Ocean View (Junior Suite Beach Front)

    5/5 guest room rating

    Room amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Garden View (Junior Suite Garden View)

    4.5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Tulum

Casa Malca is located on the beach and in an area with good shopping. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Tulum National Park. Don't miss out on a visit to Tulum Monkey Sanctuary.
Popular Location

What's nearby

  • Tulum Beach - 1 min walk
  • Playa Akun - 6 min drive
  • SFER IK - 17 min drive
  • Las Palmas Public Beach - 23 min drive
  • Cenote Crystal - 30 min drive

Getting around

  • AirportCancun Intl. Airport (CUN) - 114 min drive

Restaurants

  • Restaurante Las Estrellas — 3 min drive
  • Juanita Diavola — 4 min drive
  • Posada margherita — 4 min drive
  • El Tabano — 4 min drive
  • Puro Corazon — 5 min drive
View in a map

About this property

Casa Malca

4-star hotel on the beach, near Tulum Beach
Spend the day playing on the beach then return to dine at one of Casa Malca's 2 restaurants. All 41 rooms feature thoughtful touches like espresso makers and bathrobes, along with free WiFi and minibars. Other amenities available to guests include room service, free bottled water, and safes.
Casa Malca offers 41 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.
An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM–11 AM
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Art gallery
  • Beach club (surcharge)
  • Free bicycle rentals
  • Indoor pool
  • Outdoor pool
  • Private picnics
  • Spa services

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Outdoor pool

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • 3 meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Designer toiletries
  • Shower

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Safe
  • Turndown service

Policies

Check-in

Check-in from 3:30 PM - 11:30 PM and 6:00 AM - noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: USD 120 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Malca Hotel Tulum
Casa Malca Hotel
Casa Malca Tulum
Casa Malca
Casa Malca Hotel
Casa Malca Tulum
Casa Malca Hotel Tulum

Frequently asked questions

Can I cancel my reservation for free at Casa Malca and receive a full refund?
Yes, Casa Malca offers free cancellation on select room rates, because flexibility matters! Please refer to Casa Malca cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Casa Malca?
As of Mar 1, 2021, prices found for a 1-night stay for 2 adults at Casa Malca on Mar 2, 2021 start from $702, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Casa Malca have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Casa Malca pet-friendly?
No, pets are not allowed at this property.
How much is parking at Casa Malca?
Self parking is free at this property.
What time is check-in at Casa Malca?
Check-in is from 3:30 PM–11:30 PM, and from 6:00 AM–noon. Early check-in is available for a fee of USD 120 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Casa Malca?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Does Casa Malca provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Casa Malca located?
This Tulum hotel is on the beach, 0.3 mi (0.6 km) from Sian Ka'an Biosphere Reserve, and within 6 mi (10 km) of Tulum National Park and Las Palmas Public Beach. Playa Paraiso and Tulum Mayan Ruins are also within 9 mi (15 km).
4.4
Excellent
Rating 5 - Excellent. 135 out of 200 reviews
5 - Excellent 68%
Rating 4 - Good. 27 out of 200 reviews
4 - Good 14%
Rating 3 - Okay. 20 out of 200 reviews
3 - Okay 10%
Rating 2 - Poor. 11 out of 200 reviews
2 - Poor 6%
Rating 1 - Terrible. 7 out of 200 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful artistic place. Yet rooms are bit dated and need some TLC.
Stayed 1 night in Feb 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

2/5 Poor

Traveled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
$800 a night and you can’t flush toilet paper in the toilet. Instead you place it in the trash can in the bathroom and call housekeeping if the smell gets bad. Unbelievable
Stayed 3 nights in Feb 2021

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, it had such great decor, the rooms were spacious, and the service was great.
Stayed 5 nights in Dec 2020

2/5 Poor

Stayed 2 nights in Dec 2020

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