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"The room was superb and spotless, bed was very comfortable, shower was amazing. Location was great, just by the train station connecting easily to Zermatt. The breakfast buffet was small but sufficient. The staff were mostly okay, except for one time when they asked us to move to the other side of the breakfast area after already seated, claiming that area is reserved for the restaurant. There were no clear signs and the space is shared with the breakfast area. The hotel failed to inform us how we can access the parking area, we followed signs but were not able to enter the indoor car park. The staff provided us a temporary solution until the next morning. Overall would still highly recommend this hotel."

"Clean modern hotel ideal located across the street from the train station that takes you to Zermatt. "

"Staff was little less friendly during breakfast.I had a train to catch and if they can opem the door early. Response was not nice. "

"Excellent breakfast, cozy environment, great location, highly recommend! "

"Stunning views of the Matterhorn from our bedroom window, delicious breakfast coupled with impeccable service from the staff "

"Great location Wonderful view "

"Hotel in stunning location over looking Zermatt, great views of Matterhorn from room, would go again."

"One of my favorite stays ever taken. We had a couple of untimely requests and they were met within minutes. And oh the views are mind boggling. Definitely coming back in the winter. Thanks to all the Riffelalp staff. See you again soon."

"A superb place to stay. Outstanding service from all staff with particular mention for reception staff. Breakfast buffet was superb. Hotel facilities are excellent."