Port Captain Tours

Breakfast Buffet had a variety of foods to eat. Had an egg/omelette station. I did notice Costa Rica food in general is not heavily seasoned but you can ask for salt shakers/ketchup/etc if you desire. The swimming pool provided a nice contrast to the hot springs. All hot springs were the same temperature it felt. The swim bar area was a bit noisy but that sound could be drowned out with the bubbles from the hot springs. Sauna wasn't really that hot. They have a second pool but never visited I was ok with screaming kids in the main pool. Rooms were basic rooms, has a nice private terrace. No microwaves, ample storage. No bugs/critters. Air conditioning worked well. Since the buildings are single storey you do hear the rainfall which can be crazy heavy at times. Location was only a 10 minute drive to downtown La Fortuna. Easy location for Uber rides. Unfortunately not walkable to many places as you are a bit further out. No view of the volcano from the property. You could barely see it from the front parking lot, as it was cloudy all days except for 2 hours when we were there. Front desk can break down larger CRC bills as well as USD bills. Was a great home base for all of our excursions, as after all that walking you could go and soak in the hot springs.

This is hands down the best hotel we have ever stayed at! Its absolutely beautiful. The staff is so friendly and helpful. Very clean. The pool was a lot of fun for our 6 year old daughter. The breakfast was incredible! We would stay here again in a heart beat. Shout out to the whole staff team at this hotel. You really know how to make sure guests are well taken care of and happy.

Our stay at Cielo Lodge was absolutely unforgettable and exceeded every expectation. From the moment we arrived, the staff made us feel genuinely welcome with their warmth, attentiveness, and willingness to help with anything we needed. Their hospitality truly made the experience extra special. The food was another highlight of our trip — every meal was incredibly fresh, flavorful, and beautifully prepared. The local ingredients and creative dishes gave us a true taste of Costa Rica, and dining with such breathtaking surroundings made it even more memorable. Cielo Lodge offers an amazing variety of activities, making it easy to experience the beauty and adventure of Costa Rica. Whether exploring nature, enjoying guided excursions, or simply relaxing and taking in the scenery, there was always something wonderful to do. The grounds themselves are absolutely gorgeous — lush, peaceful, and immaculately maintained. What truly amazed us was the incredible wildlife surrounding the lodge. We saw colorful birds, monkeys, and so many beautiful animals right in their natural habitat. It felt like being immersed in a tropical paradise. If you are looking for a place that combines luxury, adventure, incredible food, outstanding service, and the superb wildlife of Costa Rica, Cielo Lodge is truly a hidden gem. We cannot wait to return.