Does Coconut Palms Resort have a pool?

Yes, this property has an outdoor pool.

Is Coconut Palms Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Coconut Palms Resort?

Self parking is free at this property.

What time is check-in at Coconut Palms Resort?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Coconut Palms Resort?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Coconut Palms Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VUV 3600 per person applies.

Where is Coconut Palms Resort located?

Located in the heart of Port Vila, this resort is within a 10-minute walk of Erakor Lagoon, Parliament House, and National Museum. Independence Park and Port Vila Market are also within 10 minutes.

Coconut Palms Resort Reviews, Deals & Photos 2025

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6/10 Okay

KENSUKE

Feb 6, 2020

改善点がまだまだありそう。

シャワーが水しかでない。シングルルームはファンもエアコンもないので暑い。 wifiが急に使えなくなる。蚊が多い。スタッフの皆様は笑顔で素晴らしい方々でした。

Stayed 4 nights in Jan 2020

10/10 Excellent

GROAIU

Jan 7, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

6/10 Okay

Marcel, Melbourne

Jan 3, 2020

Disliked: Amenities, property conditions & facilities

Really felt it wasnt up to Resort Standards in terms of the accomadation, crockery wasnt cleaned, i had to clean it myself before i could the kitchen area inside the room, very outdated rooms in all areas... air con unit was very much ineffective to where it was set in the room.. Way it was advertise was very much misleading when i arrive... breakfast was hugely dissapointing,, breakfast baffet wasnt up to standards esp resort standards, choices was very limited....

Stayed 8 nights in Dec 2019

4/10 Poor

John

Jan 3, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty disappointing

Pretty disappointing. Although only a 3 star you still expect a clean and reasonably maintained room. Curtains were old and worn with half hooks required and you could see through them in places. Toilet seat held on with wire. Room servicing poor. Didn't bother first day and had to keep asking for clean towels. Kitchen provisions like pots, plates and utensils really poor. Cockroach dish in the kitchen by the fridge was a nice touch! Breakfast buffet selection was poor and usually half empty and had to wait all the time and was boring and bland. Heard from a couple of girls staying there that they hadn't had clean towels for 5 days but didn't want to ask. Overall only real positive things i can say is that the shower was good, good location for short stroll to town and the pool was ok once they got it working on our second day. Think i almost got a smile out of one of the restaurant staff once but could be mistaken. Stayed all over south east asia and islands and this rates right near the bottom. Sorry no photos, wasn't worth my time.

Stayed 7 nights in Dec 2019

2/10 Terrible

Carine, Koumac

Jan 1, 2020

Disliked: Cleanliness, amenities, property conditions & facilities

Le personnel bien. Hotel a rafraichir piscine sale aucune animation a proposer. Pas adapter avec une poussette.

Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveler

Dec 28, 2019

Disliked: Cleanliness, staff & service

Reception staff were lovely and helpful. Other customer services were poor. Staff were too busy with their mobiles.

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Dec 7, 2019

Not bad, a bit average. But it’s the price you pay. Expect a small problem or two. Wifi only in bar area. You’ll prob have to ask for toiletries, fresh towels etc.. Food in general okay. Pros; Staff quite nice. Decent breaky. Nice pool and surroundings. Best part is it’s a quiet area just out of town and about 7min walk down to town (downhill). (May need a bus back up if you’re unfit (300v(about $4 Aud). If you’re not too fussy, then this place will be nice for you.

Stayed 2 nights in Nov 2019

6/10 Okay

Michelle, Kaitaia

Oct 21, 2019

Liked: Staff & service

It was within walking distance to the markets and waterfront, but the parties in the street wake you up at 4 am and keep you up until the morning. If you want to experience living in Vanuatu amongst the locals, you'll get it here. You are not provided with hand towels or face cloths or safes in your room for your valuables. This property is quite old and tired. The breakfasts are quite basic. The staff were very friendly.

Stayed 5 nights in Oct 2019

2/10 Terrible

Teresia

Oct 19, 2019

Disliked: Staff & service

Never again

I was given a room with just one bed when I asked for 2 single bed I was denied. I told the receptionist that online I was given that option. When I asked for ground floor which I would pay I was denied also receptionist was not helpful, he seem like he didn't enjoy his job. No fan in room.

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Oct 17, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool was very nice, and it was exceptionally clean. our room (304) was a good size but each room needs to have a table and chairs in it ( we brought up chairs from below and used the bedside table as a table ) it gets really uncomfortable sitting on a bed and trying to do things

Stayed 7 nights in Oct 2019

6/10 Okay

Verified traveler

Oct 17, 2019

Liked: Staff & service

Disliked: Room comfort

Great service, general breakfast but fewer variety. Close to the downtown. No quilt and the blanket is very uncomfortable. No toothbrush. Good price in the port vila area.

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Oct 12, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was a little bit noise at night as could hear the street noise. Rooms were a bit run down. The staff were really nice and provided free entertainment. Food and pool were excellent.

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Oct 10, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Staff were lovely, food lovely, clean and great facilities.

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Sep 15, 2019

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

Breakfast service was extremely slow. Staff did not know what to do.

Stayed 1 night in Jul 2019

2/10 Terrible

Ann

Sep 12, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

Very dirty serving of units some days not done I had to ask for my sheets to be changed after seven days one tea towel in 11 days towels holes in no face clotherd and this was the most expensive unit very dirty had to buy paper plates couldn’t use any of there stuff breakfast couldn’t eat cold slip same every day for 11 days positive pool good and grounds well keeped would never stay there again

Stayed 11 nights in Aug 2019

8/10 Good

Henri

Sep 3, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Bien

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Sep 3, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

.The hotel is five minutes walking down the hill to the waterfront and shops. It is a walk in town and you will feel right at home walking in Port Vila. safe walking at night also. Wonderful people in Vanuatu.

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Aug 15, 2019

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Aug 13, 2019

Stayed 8 nights in Aug 2019

8/10 Good

Verified traveler

Aug 12, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First up, this isn't 5-star accommodation, but it has a lot going for it. Facilities are fine, ranging from fairly small and basic rooms with bed and tv (separate shower and toilets in Hall) to self-contained with A/C, kitchenette and your own facilities. Meals are pretty good and not to pricey, location is convenient and the staff are very helpful and will do their best to address any concerns or special requests. I've stayed here a couple of times for several weeks and we'll likely again.

Stayed 16 nights in Jul 2019

10/10 Excellent

Stephen

Aug 11, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I always enjoy staying at Coconut Palms. A very comfortable and well situated Hotel. Great bar, friendly staff and excellent breakfast.

Stayed 6 nights in Jul 2019

8/10 Good

Verified traveler

Aug 8, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Food was great , basic room facilities but great price and exactly what I needed - airport transfers included- great deal !

Stayed 1 night in Aug 2019

8/10 Good

TonyJohn

Aug 6, 2019

Liked: Cleanliness, property conditions & facilities

rooms were clean. however, food service was not so good.

Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Aug 2, 2019

Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Aug 2, 2019

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

non respect des prestations,notamment les transferts .j'ai du réglé le taxi et l’hôtel ne m'a pas remboursé.Ne pas prendre les chambres en promo .vous risquez de dormir avec un bruit intense du à la pompe .la literie est médiocre.

Stayed 1 night in Jul 2019

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