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“Everything is terrible especially no wifi or could not use wifi. Very difficult to open and close the door.”

“Woke up in the middle of the night with cockroaches in my bed and all over the floor. Look like black mildew in the tile in the shower.. needs major renovations”

“No shampoo and shower gel.”

“设施设备陈旧，没有更新换代产品，电视机也是旧的一种，床头上都是灰，冰箱，微波炉都是旧的。 缺乏管理和培训！”

“Retro cute clean”

“When I arrive at Relax Inn, it is about 11:00 PM in the evening, after a long flight. The check-in place is a very tiny cube that fits only one person at a time. It feels very strange/scary compared to all other hotel/motel that I have been. When I check in, the staff told me, they cancelled my booking because I did not pre-pay. However, they do have rooms, but I have to pay $280 at that time while my booking was $196 for 2 nights. After half an hour of argue, the price go from 280 to 240 to……

“Room hardly had any water pressure. There was a big gap under the door and bugs were getting in. Reported it, but nothing was done.”