Holiday Inn Portland-By the Bay, an IHG Hotel

Photo gallery for Holiday Inn Portland-By the Bay, an IHG Hotel

Featured Image
Indoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Holiday Inn Portland-By the Bay, an IHG Hotel

Holiday Inn Portland-By the Bay, an IHG Hotel

3 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
88 Spring St, Portland, ME, 04101

Explore the area

  • Popular LocationPortland Museum of Art2 min walk
  • Popular LocationVictoria Mansion5 min walk
  • AirportPortland, ME (PWM-Portland Intl. Jetport)13 min drive
  • Popular LocationOld Orchard Beach Pier27 min drive

Choose dates to view prices

About this area

Portland

In the historical district, Holiday Inn Portland-By the Bay, an IHG Hotel is in Downtown Portland, a walkable area in Portland with great shopping. The area's natural beauty can be seen at Deering Oaks Park and Eastern Promenade, while Portland Museum of Art and McLellan-Sweat Mansion are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Cross Insurance Arena or Fitzpatrick Stadium. Kayaking and motor boating offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain climbing and hiking/biking trails nearby. Guests love the hotel's location for the sightseeing.

What's nearby

  • Charles Q. Clapp House - 1 min walk
  • Portland Museum of Art - 2 min walk
  • Maine College of Art - 4 min walk
  • Victoria Mansion - 5 min walk
  • Old Orchard Beach Pier - 27 min drive

Getting around

  • Portland Transportation Center - 7 min drive
  • Portland Intl. Jetport Airport (PWM) - 13 min drive

Restaurants

  • Port of Call Restaurant — 1 min walk
  • Level 5 Bar & Restaurant — 1 min walk
  • Marcy's Diner — 2 min walk
  • Artemisia Cafe — 3 min walk
  • Emilitsa — 3 min walk

About this property

Holiday Inn Portland-By the Bay, an IHG Hotel

3-star Portland hotel in Downtown Portland with 2 restaurants
2 restaurants, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, a free airport shuttle, and a free cruise terminal shuttle are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. All 239 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with digital channels. Guests will also find room service, coffee makers, and pillow menus.
Holiday Inn Portland-By the Bay, an IHG Hotel offers 239 accommodations with video-game consoles and safes. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (USD 10 per day; includes in/out privileges)
  • Covered valet parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Free roundtrip airport shuttle from 6:30 AM - 9:00 PM
  • Airport shuttle on request
  • Free area shuttle up to 2 miles
  • Free roundtrip train station shuttle from 6:30 AM - 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–11:00 AM: USD 6-16 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Indoor pool
  • Sauna

Family friendly

  • Children's toys
  • Free area shuttle
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference center (30000 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property - July 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 1 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 16 per person (approximately)
  • Covered self parking fee: USD 10 per day (in/out privileges)
  • Covered valet parking fee: USD 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel Portland-By Bay
Holiday Inn Portland-By Bay
Holiday Inn Portland-By Bay Hotel
Portland By The Bay, An Ihg
Holiday Inn Portland By the Bay
Holiday Inn Portland-By the Bay, an IHG Hotel Hotel
Holiday Inn Portland-By the Bay, an IHG Hotel Portland
Holiday Inn Portland-By the Bay, an IHG Hotel Hotel Portland

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 470 out of 966 reviews
5 - Excellent 49%
Rating 4 - Good. 343 out of 966 reviews
4 - Good 36%
Rating 3 - Okay. 98 out of 966 reviews
3 - Okay 10%
Rating 2 - Poor. 36 out of 966 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 966 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Toilet was not clean when we arrived.
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service
staff extremely helpful and personable. what I had to get corrected: safe did not work, keurig did not work, room missing chair
Stayed 5 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, minutes from Old Port.
Stayed 1 night in Sep 2021

2/5 Poor

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel renovations apparently have been stalled but are much needed. Room had wet carpet and mildew smell that was so bothersome I couldn’t stay there. I will say staff were very understanding and offered room on the floor that had been renovated but accepted that I preferred to cancel reservation with no fees charged. Recommend you check which floor you’ll be on before booking.
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s walkable to down town
Stayed 1 night in Sep 2021