Find hotels near Portsea Pier, Melbourne from $74

"Highly recommend the complex builds a steps from the car park to the entrance of the building because a) it’s steep and dangerous for elderly. "

"The hotel is situated in a good location, close to shops, easy access, has three good restaurants. Ambiance at the restaurants is beautiful. Staff are friendly and helpful. Stayed there 3 nights for a birthday staycation. However, one of the ice buckets i requestes to chill my expressed breast milk has a very yucky rusty cover. Staff apologized for this, and later that day I saw reception staff carefully scrutinizing ice buckets at the front desk. Some coffee cups were dusty and the shower curtain edges had a few moldy spots in it, they asked me for my feedback and i did tell IHG about this so they moved us to a better room with a double ensuite. After a few days, I was surprised to see that my credit card was charged twice for our whole stay. I have paid for the nights weeks in advance and staff have acknowledged this, but charged us again. After I alerted staff, It took a few hours to get a response via email. They were apologetic but to my dismay refunded the wrong amount, less than what we paid for - Another mistake! If i didnt check twice I would have lost money twice! Quite unbelievable! I have lost trust in leaving my CC details at 5 star hotels. And 4 days counting I still havent gotten a refund of my double charge. The attention to detail in payments and refunds is lacking, unfortunately"

"Room was clean, bright, and well laid out. Quite charming. "

"Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: There was 12 of us in total. All has our own beds which was great. Plenty of room and everything supplied that we all needed. Only negative was the bunks was squeaky which kept one child awake."

"Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a fantastic time. The house was spotless and catered for our every need."

"We loved our stay. Fantastic location and really thoughtful/ generous hosts. Wouldnt hesitate to book again. Thank you very much. Nick"

"Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had such an amazing weekend. The property was perfect for our whole extended family. Very close to Sorrento. We want to make it our annual family catch up house. Thank You"

"15 minutes to the shops"

"The external outfitting of the property was excellent. The apartment we had was outdated, lacked basic features, pod coffee machine, glassware, additional tea towels, no paper towel. There was only 2 chairs for the table. There was no sound system, the television was undersized. The bathroom was the standard of a Best Western, basic, step in shower over bath, no hand towel holder , not accessible for elderly or disabled. We used the indoor pool and it was great. We borrowed tennis rackets, were given 3 flat balls and the receptionist was unapologetic and made no attempt to rectify this. In fact it felt like a huge inconvenience. I’ve stayed at this property previously and the apartment fit out was great, modern facilities. Given the nightly rate the standard of room needs to be updated. "