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Sonesta ES Suites Atlanta Alpharetta Windward

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Premium bedding, desk, laptop workspace, blackout drapes
Seasonal outdoor pool
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

Overview of Sonesta ES Suites Atlanta Alpharetta Windward

Sonesta ES Suites Atlanta Alpharetta Windward

3.0 star property

4.2/5 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Kitchen
Map
5465 Windward Pkwy W, Alpharetta, GA, 30004

Explore the area

  • Popular LocationAvalon3 min drive
  • Popular LocationNorth Point Mall7 min drive
  • Popular LocationGolf Club of Georgia10 min drive
  • AirportAtlanta, GA (PDK-DeKalb-Peachtree)34 min drive

Room options

About this area

Alpharetta

In the business district, Sonesta ES Suites Atlanta Alpharetta Windward is in an area with good shopping. Smith Plantation and A Southern Trilogy are local landmarks, and travelers looking to shop may want to visit Perimeter Mall and Avalon. Alpharetta City Pool and Andretti Indoor Karting and Games are also worth visiting. Spend some time exploring the area's activities, including winery tours, golfing, and outlet shopping.

What's nearby

  • Avalon - 3 min drive
  • North Point Mall - 7 min drive
  • Golf Club of Georgia - 10 min drive
  • Webb Bridge Park - 10 min drive
  • Ameris Bank Amphitheatre - 11 min drive

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 46 min drive

Restaurants

  • Mambo - 5 min walk
  • Ichiban Steak & Sushi - 5 min walk
  • Vinny's on Windward - 6 min walk
  • Volcano Asian Bistro - 6 min walk
  • Sushi Nami - 6 min walk

About this property

Sonesta ES Suites Atlanta Alpharetta Windward

3-star hotel in the business district
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a fireplace in the lobby at Sonesta ES Suites Atlanta Alpharetta Windward. Enjoy the gym, as well as activities like volleyball and basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a snack bar/deli.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Self parking (surcharge), meeting rooms, and a TV in the lobby
  • A front desk safe, a 24-hour front desk, and a computer station
  • Luggage storage, barbecue grills, and an elevator
  • Guest reviews give good marks for the helpful staff, proximity to shopping, and overall condition
Room features
All 103 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews highly rate the comfortable, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Partially open bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and kitchens

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), CovidClean (Safehotels - global expert), and Ecolab (3rd party expert - Global)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Basketball
  • Fitness center
  • Seasonal outdoor pool
  • Volleyball

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
2 per room
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 6 per night
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Marriott Alpharetta/Windward
Marriott Residence Inn Alpharetta/Windward
Residence Inn Alpharetta/Windward
Residence Inn Marriott Alpharetta/Windward
Residence Inn Marriott Aparthotel Alpharetta/Windward
Residence Inn Marriott Alpharetta/Windward Aparthotel Alpharetta
Residence Inn Marriott Alpharetta/Windward Aparthotel
Residence Inn Marriott Alpharetta/Windward Alpharetta
Resince riott AlpharettaWindw
Residence Inn by Marriott Alpharetta/Windward
Sonesta ES Suites Atlanta Alpharetta Windward Hotel
Sonesta ES Suites Atlanta Alpharetta Windward Alpharetta
Sonesta ES Suites Atlanta Alpharetta Windward Hotel Alpharetta

Frequently asked questions

Does Sonesta ES Suites Atlanta Alpharetta Windward have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Sonesta ES Suites Atlanta Alpharetta Windward?

As of Dec 2, 2022, prices found for a 1-night stay for 2 adults at Sonesta ES Suites Atlanta Alpharetta Windward on Dec 4, 2022 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sonesta ES Suites Atlanta Alpharetta Windward pet-friendly?

Yes, this property allows pets (limit 2 per room). There's a fee of USD 75 per pet, per week. Service animals are exempt from fees.

How much is parking at Sonesta ES Suites Atlanta Alpharetta Windward?

Self parking is available for USD 6 per night.

What time is check-in at Sonesta ES Suites Atlanta Alpharetta Windward?

Check-in is from 4 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sonesta ES Suites Atlanta Alpharetta Windward?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sonesta ES Suites Atlanta Alpharetta Windward located?

Situated in the business district, this hotel is within 3 mi (5 km) of Avalon, Northside/Alpharetta Medical Campus, and Wills Park. Alpharetta City Pool is 2.8 mi (4.4 km) away.

Can I cancel my reservation for free at Sonesta ES Suites Atlanta Alpharetta Windward and receive a full refund?

Yes, Sonesta ES Suites Atlanta Alpharetta Windward offers free cancellation on select room rates, because flexibility matters! Please refer to Sonesta ES Suites Atlanta Alpharetta Windward cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 263 out of 454 reviews" "
" "5 - Excellent 58%
Rating 4 - Good. 102 out of 454 reviews" "
" "4 - Good 22%
Rating 3 - Okay. 36 out of 454 reviews" "
" "3 - Okay 8%
Rating 2 - Poor. 27 out of 454 reviews" "
" "2 - Poor 6%
Rating 1 - Terrible. 26 out of 454 reviews" "
" "1 - Terrible 6%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

James
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Suwanee hotel treated me in incredibly rude fashion and insisted I did not have a reservation. That was ridiculous. I'm convinced they simply did not want to honor the very low rate that I booked months earlier via Expedia. Fortunately Expedia phone representatives did a great job and found this Sonesta hotel for me, and in a vastly superior area in Alpharetta. The young lady behind the counter was a delight and found my Expedia reservation immediately. The entire experience was night and day compared to Suwanee. It was cordial and relaxing instead of idiotic and adversarial. I enjoyed the large accommodations. My only suggestion would be to have a backup manual option for the curtains. My automated bedroom curtains would not function. They were stuck in open position. which would have meant early morning sun. Consequently I had to pull the linens and relocate to the pull out bed in the living room. Still, that was no big deal considering my experience elsewhere. I will recommend Sonesta and return to them. Thank you very much. This location also allowed me to discover and enjoy the nearby Webb Bridge Park for several hours after checking out.
Stayed 1 night in Nov 2022

2/5 Poor

Keldreona
Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I spent $500 on a room and the Wi-Fi wasn’t working ,Ceiling was leaking.
Stayed 2 nights in Oct 2022

4/5 Good

Crystal
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms. Cat at the Front Desk was absolutely amazing. I asked for help and she readily stepped in. She didn’t hesitate to make sure we had whatever we needed. And she smiled so bright the entire time. She is a keeper.
Stayed 2 nights in Sep 2022

2/5 Poor

Armando
Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very inconvenient because no have a no service in the night. No security is in the parking lot and people sleeping in the car.
Stayed 2 nights in Sep 2022

5/5 Excellent

MURLIDHAR
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely appointed rooms with all the conveniences for a long term stay
Stayed 1 night in Aug 2022

5/5 Excellent

Luvedia
Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the staff was friendly. The construction surrounding the area was a bit crazy but nothing to do with the actual property.
Stayed 2 nights in Aug 2022

1/5 Terrible

Michelle
Traveled with group, Traveled with family
Disliked: Staff & service
I booked through Expedia and reserved a room. Showed up and was told by the staff that they had no room for us, that despite our reservation, rooms were first come first serve. Said that they called Expedia at 4:00 (check in was after 3:00, we showed up at 6:00), and Expedia should have relocated us. Expedia did not have record of any notification from the hotel. Had to reach out to Expedia for a refund as we had already been charged and then drive 3 hours back home at midnight after the concert we were in town for as we couldn't find another suitable property to accommodate our party. Staff was completely unapologetic and not helpful at all.
Stayed 1 night in Aug 2022

3/5 Okay

Kurt m
Traveled with family and small children
Disliked: Cleanliness, staff & service
First room they gave us wa dirty. Second room fine. Next day found out all the people from the second floor let there dogs crap by or door. Smelled bad when opening the door. No towels by pool no cups in the room. Limited room items.
Stayed 3 nights in Aug 2022

2/5 Poor

Verified traveler
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
HOT
Our room was so HOT!! The Ac was not working properly. The temperature would not go below 74 in our room. We at the AC set low and it just was not working right. Made it very difficult to sleep.
Stayed 1 night in Aug 2022

2/5 Poor

Verified traveler
Disliked: Staff & service
Subpar Service in Alpharetta GA
I was double charged for the stay. When I went to the front desk and inquired about the extra charge, I was belittled and talk to in an unprofessional manner. Instead of owning the mistake that they did the front clerk Toinette actually told me “what you’re not going to do is blame the night clerk which I am for this mistake” She also went on to tell me that since I am an adult and I am older than she is then I should know how refunds work. I asked to speak to the manager and was told that the manager was on vacation, yet she gave me the number to call the hotel and said that the manager would be in on Monday because it was Sunday when this incident occurred . When I got back home and I called the hotel to speak to the manager my calls and inquiries were dodged by the manager and I was sent to voicemail repeatedly. I did talk to Jorge Gonzalez which is the assistant manager, the managers name is Monica Wilson who I have yet to speak to . Double charging me caused a temporary financial hardship but it wasn’t that as much as the poor service and unprofessionalism at this property. Checking the previous reviews I found that this is not the first instance of double charging and the unprofessional service from front desk employees. There was no compensation from this property for the type of service that I received. I will not stay here again….Hotels.com however stepped up and recognized the egregious behavior and made things right.
Stayed 2 nights in Jul 2022