Pueblo West Chalets

"Stayed one night. The staff were very friendly and helpful. Location was convenient and quiet for the most part. There were ear plugs on the side table and we couldn't figure out why because it seemed quiet. At about 2:30M we found out there are train track right behind the building as a train roared by. Another passed around 5:00am, we had ear plugs in by that time but still heard it. It would have been nice to have that mentioned. Breakfast was ok, more protein options vs. carb options would have been appreciated. Bed was comfortable. Room was clean: Overall a good stay for one night."

"The light above the sink and one other lamp didn't work. The breakfast, however, was rather good. Better than I expected. Otherwise, pretty good."

"Clean room, neighbors were very noisy, breakfast was hot and good"

"Spacious room, clean, and super friendly staff. Location is almost perfect too. "

"Good"

"I am very satisfied"

"Clean"

"I had no issues with my stay. Staff was very helpful!"

"The television in the sitting room did not work, and despite numerous requests to front desk it remained inoperable for the two nights we were there. Housekeeping did not come and whan they were in the unit next door I inquired if they were going to do my unit and was told no. It was later in the afternoon, probably 4:30, BUT they had not come earlier The toilet did not function properly and there was no one in maintenance when the problem was discovered. The front desk man, Pablo, offered to try to break away and come look at it but the man was already dealing with a lot. He did find a plunger that allowed the water to drain from the bowl but the seal was leaking and the toilet ran continous. Numerous times I had to stick arm into toilet to get it to seal. Several previous trips things were ok at this location BUT the recent trip seemed to be filled with people that did not care with the exception of Pablo who apologized numerous times."