Galapagos Islands Hotel

Photo gallery for Galapagos Islands Hotel

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Free WiFi

Overview of Galapagos Islands Hotel

Galapagos Islands Hotel

2.5 star property
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Bar
Map
Petrel Y Floreana, Puerto Ayora, Galapagos, 200350

Explore the area

  • Popular LocationFishing Piers8 min walk
  • Popular LocationMalecon15 min walk
  • Popular LocationCharles Darwin Research Station15 min walk
  • AirportIsla Baltra (GPS-Seymour)54 min drive

Choose dates to view prices

About this area

Puerto Ayora

Located in Puerto Ayora, Galapagos Islands Hotel is near the beach. Galapagos National Park and Tortuga Bay Beach reflect the area's natural beauty and area attractions include El Chato Ranch and Rancho Primicias.

What's nearby

  • Fishing Piers - 8 min walk
  • Malecon - 15 min walk
  • Charles Darwin Research Station - 15 min walk
  • Las Grietas - 17 min walk
  • Playa de los Alemanes - 7 min drive

Getting around

  • Isla Baltra (GPS-Seymour) - 54 min drive

Restaurants

  • Uccu Accai Bar - 5 min walk
  • El Muelle de Darwin - 7 min walk
  • 1835 Coffee Lab - 7 min walk
  • OMG - 7 min walk
  • Santa Cruz Brewery - 7 min walk

About this property

Galapagos Islands Hotel

Hotel with free breakfast, walk to Galapagos National Park
An outdoor pool, a bar/lounge, and free breakfast are available at this hotel. WiFi in public areas is free.
Galapagos Islands Hotel offers 15 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include an outdoor pool.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free breakfast available
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hair dryer (on request)

Entertainment

  • TV

More

  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Casa Natura
Casa Natura Galapagos
Casa Natura Galapagos Hotel
Casa Natura Galapagos Puerto Ayora
Casa Natura Hotel
Casa Natura Hotel Galapagos
Hotel Casa Natura
Hotel Casa Natura Galapagos
Hotel Casa Natura Galapagos Puerto Ayora
Hotel Natura Galapagos
Galapagos Islands Hotel Puerto Ayora
Galapagos Islands Hotel
Galapagos Islands Puerto Ayora
Galapagos Islands Hotel Hotel
Galapagos Islands Hotel Puerto Ayora
Galapagos Islands Hotel Hotel Puerto Ayora

Frequently asked questions

Overall score and ratings

3.2
Rating 5 - Excellent. 5 out of 31 reviews
5 - Excellent 16%
Rating 4 - Good. 7 out of 31 reviews
4 - Good 23%
Rating 3 - Okay. 12 out of 31 reviews
3 - Okay 39%
Rating 2 - Poor. 4 out of 31 reviews
2 - Poor 13%
Rating 1 - Terrible. 3 out of 31 reviews
1 - Terrible 10%

3.7/5

Cleanliness

3.4/5

Staff & service

3.1/5

Property conditions & facilities

2/5 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
Tel Confirmation must be required!
Expedia system didn't reserve my room properly, so no room was available during new year. Hotel staff speaks only spanish, so without spanish this hotel is impossible. (if you speak spanish well, it's very regular level of Ecuadorian hotel.) Other customers also missed rooms. Tel confirmation must be required. Don't rely on Expedia,
Stayed 7 nights in Dec 2017

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Stayed here for a week. Realize that you are likely going to the Galapagos for not for the resort experience but for the outdoor activities and wild life. There was a some culture shock for a day or so. The 2nd floor accommodation was v nice and spacious. Rooms will be as high as the 4th floor, accessible by stairs. Rooms had multiple beds. This hotel, like many hotels on the island are like a nice oasis in the middle of local residential neighborhoods which look pretty poor and primitive by USA standards. Our initial reaction to the neighborhood was concern but after spending a week there we realized the island is very safe. We regularly walked to and from the hotel in the evening and had no problems. Everyone was friendly. Just watch out for the taxis. Cars have the right of way, not people. The town center is about a 15-20 min walk down these neighborhoods. There is a small bakery around the corner where we picked up some bread and cookies. Breakfast was very good, fruit, egg, toast cheese, ham and local fruit juice. The staff was very helpful despite their limited English. Had to use google translator a few times. English speakers are not as common in the Galapagos but we managed just fine. Slow WIFI is available. The hotel tries hard to provide nice accommodations for USA and European travelers. Hotel condition- very good. If you feel you want or need a more "resort" experience, look on Charles Darwin Rd. Would definitely have no problems staying again.

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Kind of Expensive for the services provided
Although in Galápagos hotels with services like a pool are expensive, it was not really worthwhile I never used the pool because it was dirty and too small, besides you don´t want to be in a hotel with pool when you are in a marine reserve so beautiful like Galápagos. So it´s better trying to save in accomodation because tours to see the other islands are really expensive.

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No values for money
Internet(WiFi) was very bad nothing at all, Shower was not working when we ask to give us another room they denied, hotel is too far from tour agencies and restaurants.

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel for anyone - Galapagos
The staff was very unfriendly, rude. The rooms were lacking a lot of attention. There was no safe in the room, this made me uncomfortable considering there was no locked door to the public in the main area of the hotel, and anyone on the street could easily gain access to the hotel. Locks on room doors were flmsy at best, and there was no privacy. Plus pool access was denied up until the last day to which I found it filthy, disgusting and had no desire to use it.

3/5 Okay

I'd stay again.
Nice place just a few blocks from the beach and town center of activities. Taxi cabs are $1 to anywhere in town.The pool is nice and clean. the breaskfasts simple but okay. The staff actually cooked breakfast for us 30 minutes early when we had a tour to catch.Very nice. Only complaint is when we realized our sliding patio door wouldn't lock the staff failed to fix it. Not good. Overall a pleasant stay for the money. Good hot showers and very thin walls also should be pointed out.

3/5 Okay

Liked: Cleanliness, staff & service
Quiet, but it'll do
The people there are very nice and friendly. My first day the was an experience. I was greeted with with no water. My friend that joined me was stuck in the shower with no water...Day 1. They were quick to fix it...two hours later. No water problem rest of the trip. The shower tells seems old, but clean. The shower towels really thin and old...no fluffy feeling. lol Oh, neighbor has a rooster...go off clock work at 5 am every morning. The place was clean and the all the people at the hotel were very kind and helpful.

3/5 Okay

Disappointed.
The appearance of the hotel is okay but it has major drawbacks. First, and most important, it's buried in a run-down neighborhood approx 6 blocks from the water. Also, I found it extremely difficult to get the "straight word" on anything. My queries about "tours" etc. always resulted in the same hustler appearing on the scene. I cannot stand that type of pressure from someone who apparently has inside connections. Individual staff members seemed okay and the breakfast was also okay. In my judgment an "accident about to happen" exists in the outside staircase used for access to the rooms on the 2nd, and 3rd floors. It rains almost daily and the wet stairs are extremely slippery and could result in a fall causing serious injuries. I would not book at this hotel again nor recommend it to anyone else...Overall, I left the Galapagos Islands with negative feelings...I believe that staying in a hotel on the water would have made a difference.

3/5 Okay

Liked: Cleanliness
This hotel was adequate, but not outstanding in any area.

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort