“Locate on the peak of the mountain, have to drive a very narrow way to the top, too many insects in the room otherwise it was perfect experience, shower is wide and super nice, staffs are very friendly and helpful, great view of the valley, worth every penny.”
“Excellent location. Room was nice and comfortable.
One issue - the wash basin in the bath room did not drain well and there was blockage. As a result there was some smell coming off the bathroom.
Shower door did not close well - as a result there was water leakage”
“I try to write fair, detailed reviews as I rely on them myself when choosing properties. Mountbatten appealed to me for its heritage positioning and proximity to Kandy’s historical centre, and in many ways it delivered.
Location & Atmosphere – 5★
The setting is exceptional: tranquil, elevated, surrounded by greenery, and beautifully maintained. The infinity pool is stunning and the staff are very mindful of guests seeking quiet. It genuinely feels peaceful.
Service – 5★
Warm, attentive and……
“Clean room, nice new hotel at a good price. Not near any other dining options without a taxi or tuktuk ride except for a nearby coffee place that was decent. Can walk from there down to the lake, community sports grounds and nearby polo grounds. The horses are feeding on the grass at the sports grounds and are being walked by their riders/grooms. Can walk around the lake.”
“I stayed two nights at the Heritance Tea Factory hotel. As soon as I arrived I was amazed by the scenery, it looks just exactly the same as the photo, surrounded by tea plantations with a great with of the mountains from afar. It is a bit of a drive from the town but it was nice to be in somewhere very peaceful and scenic. They have a lovely welcome ritual and tea. The hotel still has the engines from the factory days and they runs every night for 30 mins. It is full of stories in this hotel.……