Find all hotels by Banyan Tree in Puxi from $306

"While we experienced a few disappointments with our rooms at check-in, Molly, the Guest Service Manager, was truly exceptional in the way she handled the situation. She listened attentively to our concerns, responded promptly to our needs, and treated us with genuine kindness throughout. Her professionalism and generosity, including upgrading our stay to make up for the discomfort, turned what began as a frustrating experience into a much more positive one. We greatly appreciated her attentive care and commitment to guest satisfaction."

"Great Service, instead of Patina for breakfast I was advised to Upgrade which was actually cheaper. Got a high floor corner room with great views"

"great"

"The location is perfect, staff are friendly, and rooms are very clean. View on the 11th floor platform is phenomenal."

"Exceptional experience at Langham. Very nice staff. Professional. I’d love to stay here again. "

"Very nice hotel in a great area in a great city. Amazing view from my room and especially from the 32nd floor bar."

"We stayed on the 27th floor with perfect views of the Bund. Our 2nd time in this hotel and would highly recommended for the location."

"Loved it "

"Great buffet breakfast with lots of options including a robot that makes noodle and dumpling soup. Beds were comfortable. Great location with amenities for a good price. "